Country Inn & Suites by Radisson, Belleville, ON

Convenient location close to the highway and many restaurants. Very clean and friendly. We thought it was a great value. Had the feeling it is family owned and staff were lovely

My wife and I traveled from 7 hours north with intentions on coming to town, taking care of business and then making SOME trail back..The weather decided to change our plans and we booked with this hotel.The staff were very nice and pleasant to deal and speak with. They were nice enough to allow us to even drop our trailer so we could get into a local restaurant easier.Located at an intersection so it's easy to get in and out of the busy road.Rooms were nice and clean.Showers had good pressure.Breakfast was good, nice seating area.Would recommend

When I called to book the room I was told by an agent that we need late check out because we are working and I don't want to book if the late check out is not guaranteed.He promised that we will have late check out option, until 3pm and it will be free of charge. When we came to a hotel we were told that we cannot do late check out and to talk to a manager in the morning.In the morning after long conversation with a manager he offered us late check out for a 50 cad fee.In the end we were moved to a meeting room to work from there. It was very uncomfortable since we had a baby with us.That was bad and stressful experience.Also, the toilet water tank in the room was broken and we couldn't to sleep all night.Breakfast was very good.

The room was so clean and tastefully decorated. The towels were so soft and fluffy and the staff member that I interacted with was so friendly and helpful.The pool and hot tub were beautiful.

Are stay was excellent would have enjoyed bacon in morning as we don't like sausages. We were very pleased with the room nice and clean and comfortable bed. Pleasant stay and friendly staff. I give this hotel a excellent stay thank you Bonnie and Ricco.

Fantastic hotel. Rooms are clean and spacious. The beds are very comfortable with plenty of pillows. And the breakfast? Unmatched. You get a selection of cereals, eggs, sausage, waffles, baked beans, potatoes, toast, bagels, the works. For the price, you can't beat it.

Overall we had a very normal stay at a normal road side hotel. The rooms were clean and nice and the bed was comfortable. Although the shower was dripping and the toilet would run until you jiggle the handle during the middle of the night. The coffee was cold all evening in the lobby and breakfast in the morning was rather tasteless but not too bad. The staff was very pleasant and helpful. The cost was very moderate. Parking was easy to get in and out of and well lit. Nice place, not five stars.

The front desk needs to work on their communication skills. I asked multiple times how long they stay was for and they had given me the wrong information, I should have known better due to the lack of eye contact when I was speaking. which led me to have to leave before my travels were over. When I went to them with the issue brush it off as if it was not their problem. Poor management. Poor customer service. Poor experience basically don't rely on the people at the front desk!

Edited to add: It seems that each negative review is met with a similar response of too bad this happened

We enjoyed our stay. Clean and comfortable.Breakfast had nice options. Staff were friendly.The room is spacious, fridge, microwave, tv.A/c works well, it’s loud but that’s what earplugs are for.There is some wear and tear, small cleaning items that could improved on but overall we felt felt safe and comfortable.