Conval-Aid Inc.

Excellent customer service at the Ottawa Lancaster Rd. have gone in looking for advise on my Sister’s disability needs. Have been served by Jacques very knowledgeable knows his products and very pleasant. I no longer shop at OMS they might have the monopoly here in Ottawa but not the knowledgeable staff.

Would highly recommend Conval-Aid! If you’re looking for personalized, attentive service this is the company that will be there for you. Stuart’s help with finding the right mobility aid for my elderly father was invaluable, I’m not sure how I would have been able to navigate this journey on my own. He patiently listened to my father’s concerns, addressed them immediately and answered all his questions. This added kindness didn’t go unnoticed by me and I am very appreciative. When I requested a ramp be installed to his outdoor patio, Stuart took the time to ensure it fitted correctly. Now my dad can go outside and enjoy his patio.Thank you again Stuart for all your help!

We've had the best of service and top notch installation of our pool chair lift, wheelchair lift, stair chair lift, and threshold ramps. Professional and compassionate service for in-store purchases of implements for daily life.

Accessibility being a daily issue for my husband, we have now for years used the services of Conval-aid on Lancaster Road in Ottawa. From accessible utensils to walkers, from wheelchairs to house ramps for our home, they have it all. Every purchase is explained by a knowledgeable employee, even by the owner who blends in as an employee. Liftability Inc., their automotive adaption department, has been instrumental in providing us a Curb Slider (an automated arm that lifts and rotates the chair, taking up minimal space in the back of our van) and with numerous adaptors which allow us to travel with the wheelchairs and or scooters without any effort on my part. The services over the years have changed from 4 stars to 5 stars +++Thank you Conval-aid.Francine Fortier-ThéBergeOttawa, ON

Stuart and the team at Coval-Aid were incredibly helpful getting my mother set up in an electric wheelchair. Stuart provided lots of tips and advice to help get the perfect chair for her, and then coordinated to have it delivered the same day. My mother is thrilled with her mobility, and I couldn’t be more grateful for the wonderful service and support we received from the Conval-Aid team. Thank you!

My wife and I were referred to Conval-Aid Health Care Specialists to consider options with regard to procuring a hospital bed. We dealt with Mr. Terry Lesiak. Mr. Lesiak provided us with the hands on knowledge and expertise we required. We are grateful for his helpfulness and efficiency in fulfilling our family's needs.

My dad is 82 years old he is wheelchair bound. We purchased a lift chair from Conval-Aid last year. Yesterday the chair stopped working (of course in the up position) my dad's mobility is very poor and he relies on this chair pretty much 24/7. When I called to request a service call I thought I would be lucky to get a tech out this week. Nop, a tech was there in the old age home with covid protocol time requirements in under two hours - are you kidding me. I have waited for pizza longer than that. And he had the replacement part with him and installed the same day. Fantastic customer service. The tech (Jacques) was exceptional. If you are looking for a company that will stand behind their product and have your back - you just found it.