HearingLife

Very personable and friendly service all along starting with booking the appointment till I received the results with detailed explanation.

My recent encounter with Dr. Jonathan Yip, the ear, nose, and throat specialist, left me deeply disappointed and frustrated due to his unprofessional conduct and impatient demeanor. Throughout the visit, it became evident that Dr. Yip lacked the necessary qualities of empathy, understanding, and patience that are expected from a healthcare professional.From the moment I arrived at Dr. Yip's office, I was met with a dismissive and rude attitude. His impatience was palpable, as he rushed through my appointment without taking the time to listen to my concerns or address them adequately. Instead of providing clear explanations or offering reassurance, he seemed more interested in rushing to the next patient, leaving me feeling unheard and disregarded.Dr. Yip's demeanor and actions were not only unprofessional but also detrimental to the doctor-patient relationship. It is disheartening to be treated with such disrespect and impatience when seeking medical care. As a patient, I expect to be treated with kindness, understanding, and the time necessary to discuss my health concerns thoroughly.The unprofessional behavior displayed by Dr. Yip not only compromised the quality of care I received but also eroded my trust in his abilities as a healthcare provider. It is crucial for medical professionals to create a safe and welcoming environment where patients feel comfortable expressing their concerns without fear of being rushed or belittled.I sincerely hope that this review serves as a wake-up call to Dr. Jonathan Yip and the medical institution where he practices. It is imperative that they address the issue of rude and impatient behavior among their staff, particularly those in direct contact with patients. Patients deserve to be treated with respect, compassion, and the necessary time to discuss their health concerns without feeling rushed or dismissed.I urge the hospital management to investigate these matters seriously, provide additional training to their staff regarding patient communication and empathy, and enforce protocols that promote a patient-centered approach. By prioritizing respectful and patient-oriented care, they can create a positive environment that fosters trust and enhances the overall healthcare experience.

Good ear exam. Admin fun to talk to

Changed office didn't even bother to update on Google.

Great service by knowledgeable and friendly audiologist

Mr. Schaeffler was very professional and patient. I have ears that are difficult to fit and he was able to find an excellent solution and fit for me. Many thanks! GJ

It is almost impossible to get a call through. Staff is great but phone system is not great

deeply saddened and disturbed by the recent encounter I had with Dr. Jonathan Yip, the ear, nose, and throat specialist. What stood out most prominently during my visit was the evident display of racial discrimination, leaving me feeling disrespected and marginalized.From the moment I stepped into Dr. Yip's office, I noticed a shift in his demeanor and tone towards me, solely based on my racial background. It was disheartening to experience such treatment in a professional healthcare setting. Instead of receiving equal and compassionate care, I was met with condescension, dismissiveness, and a complete lack of empathy.Dr. Yip's behavior not only demonstrated a failure to fulfill his duty as a medical professional but also violated the principles of human decency and equality. His discriminatory remarks and derogatory attitude not only harmed me as a patient but also perpetuated harmful stereotypes and biases.As a person seeking medical help, I deserve to be treated with respect, dignity, and fairness, regardless of my race or ethnicity. It is deeply disappointing to encounter racial discrimination within a field that is supposed to prioritize the well-being and unbiased treatment of all individuals.I hope that this review serves as a wakeup call for Dr. Jonathan Yip and the medical institution where he practices. It is essential for them to reflect on the profound impact of racial discrimination on patient care and take immediate action to address and rectify this issue. All patients, regardless of their racial or ethnic background, should feel safe, valued, and supported throughout their medical journey.I implore the hospital management to conduct a thorough investigation into the matter, provide sensitivity training for their staff, and implement strict protocols against racial discrimination. Let us work together to foster an inclusive and respectful healthcare environment where patients are treated fairly and impartially, irrespective of their race or ethnicity.