Tav Pools and Water Kingdom

awesome experience dealing with Tav, Carolyn and Frank. they went above and beyond and were consistently helpful and patient with my many questions as we tried to sort out issues with our pool. Highly recommend !!!

Tav Pools did a beautiful job with our pool install. Carolyn and the crew that was on sight were professional and courteous and made the days of construction fly by with their wonderful personalities :) Tav and his team were always quick to respond with any inquiries we had and always did their very best to make sure we were happy at every stage of the process. Thank you for making our backyard dreams come true!

Tav's team provided an honest, reliable, and professional customer experience from quotation to completion. Our pool liner installation looks magnificent. We truly got what we paid for. Thank you Tav and team for making this complex operation feel simple and pleasurable.

Tav Pools has always gone above and beyond with helping us out. They have done our openings and closings for the last couple of years and it's always seamless and worry free. Any minor issues we have had with our pool Frank has always been quick to explain how we fix it and given us great instruction. Very happy with Tav Pools.

Tav, Carolyn and their entire team are the BEST in the pool business! They delivered HIGH QUALITY work throughout our pool upgrade. Thanks to Tav for his advice, guidance and answering all of our questions throughout the process. Tav is an honest business man, with high standards, personal integrity and cares about his customers being completely satisfied. Thanks to Tony and his team for installing our new coping, replacing all the water lines around the pool and adding quick disconnects at the pump, filter and heater for efficiency. Thanks to Carolyn and her team for installing our new liner with precision and meticulous execution. Carolyn, you are the best; our liner fits like a glove, and is beautiful. Our 30+ year old pool, now looks and operates like a brand new pool again. Thank you Tav, Carolyn and your entire team for making our backyard dream pool a reality!!! We HIGHLY recommend you to everyone. Carla & Bill K.

We were looking to purchase pool equipment for our pool and after having visited a few of the pool stores in the Whitby area we found their information had a lot contradiction not to mention confusing.Our fence guy Adrian told me about Tav so i decided to drop by to see what they were about. The day i dropped by I instantly found Tav pools staff to be friendly and a family owned kind of place.Tav answered all my questions in an honest and informative manner.All my confusion about purchasing a new pool salt generator was finally put to rest. I decided to give Tav my business and purchased all my pool equipment from them. Since my first visit Tav has taken the time to help my and educated my in running my pool system. Being a family owned business, Tav pools is a reputable and great place for anyone's pool needs. I continue to go back every time i need supplies or need my questions answered in a professional honest manner.I would recommend Tav pools to anyone looking for good pricing and great service.

Tav pools (Carolyn and team) just closed our pool for the winter and I am super impressed by their professionalism and quality of work.Comparing them with our previous pool service provider:1. They reduced the water line with a professional gas pump --- instead of just draining a few inches of water into the ravine using a small sump pump2. Properly blew out the the lines, adding antifreeze to the skimmers, etc -- this was never done by the previous folks, who didn't even drain enough water at first place3. Everything was packed up nicely, and things cleaned upWe moved to Tav pools from the neighbouring Taunton Pools shop and couldn't be more happy. Not sure if this is Covid affect, but some businesses don't care about basic services, just large projects. For our pool opening by the previous folks, the pool was left pitch green, as an example, on opening - where we had to handle pool chemistry. Pool cleaning is not part of the opening, and we understand, but those folks left even the floor drain in the skimmer closed. As new pool owners (and the fact we used a pool robot for cleaning), we never bothered to notice this until the pool closing.Not only Tav pool folks did a very professional job, they were kind enough to do an inspection of the equipment, and call back on what maintenance we needed for the next year.And to compare, they were still cheaper - despite spending nearly twice the time, and doing a thorough job. Thank you!

I came to Tav last week with a concern about cloudiness of my water. My pool chlorinator had been in advertently left on high overnight. I thought that this would be the equivalent of shocking my pool and could not understand the cloudiness and slight accumulation of algae on the bottom. Tav clearly and concisely educated me in the difference between shock and stabilized chlorine and the effects they have on the water. Once he explained this, I immediately realized my mistake. Within 24 hours of following his instructions my water was sparkling clear. I had to backwash my filter twice to completely clear all the algae.I cannot thank him enough for his professionalism and experience! As someone else posted, he is indeed Dr. Chemical!

We have been going to Tavs for years. We love the super friendly professional service we get with Tav, Frank and the staff there. Recently Carolyn and her team put in a new liner for us! She is the best! Great quality, on time, excellent service and so very friendly! These guys are the best!!