ServiceMaster Restore of Red Deer

All I wanted was a quote for my insurance company. Servicemaster was in my house for less than 45 minutes. Weeks later they still hadn’t sent the quote. I gave up following up with them and hired an alternate contractor. FOUR months later (without hearing from SM during this time) I got an invoice for 9 hours of work (that didn’t happen! for materials that were not used! - for a quote!?). I followed up with the company at multiple levels to try to resolve their clearly egregious invoice but was not satisfied with the resolution. Shady project managers, management and owner!

Great company! Very efficient, honest and they get the work done!

Great restoration company to work for and deal with

I was very impressed! I worked with Rob, and our dealings were on the phone as I was not at home, and my flooring installer noticed potential black mold. I made a call and he was there shortly after doing an assessment. He also helped us come up with a solution to fix and to prevent in the future. High recommendation!

Unfortunately the work was not acceptable. They missed two baseboards that still had water damage and ripped paint when they replaced trim and didn’t bother to fix the paint first. They did come back quickly the next day to try to fix this but they still didn’t replace the boards they only painted them and paint on the wall was still looking like a patch job. When asked to at least discount for below par work, owner denied it was their work, yet it is shown on their invoice that it was part of the scope of work. Some of their work was well done, I am just sad to see that instead of trying to make it right he insisted o that there was nothing wrong with their work. Being a landlord that lives out of province this was not a good experience.

This was one of the best experiences I’ve ever had with any company. They really went over and beyond for us. They were very accommodating and we were so pleased with the final product. Highly recommend!

This business was very responsive and on time. They were great to deal with. Rob had everyone that needed to be involved with this project contacted and also let us know when they would be coming as well. Would recommend ServiceMaster Restore Red Deer, along with The Flooring Superstore (Danielle) out of Red Deer. Great job done by all the Crews!!

Excellent company. Prompt response time and top quality repairs. Would recommend to everyone.

It took much longer than I expected, but the restoration turned out great.All the employees were very courteous. I would definitely call on Servicemaster again.

I have the pleasure of working with this company very regularly. Many years experience in the restoration field helps them produce a good product. I highly recommend them for all your remediation needs.