Speedy Glass London West

Took about two weeks for parts to arrive via UPS. The team took a decent stab at clearing out the glass shards from inside the vehicle. This location is one of my insurance company approved and recommended locations, payments were directly sorted between Speedy and insurance. Installation was satisfactory.

The staff here was incredible. Greg and Mike were both helpful and professional. In our first go around, they got an OEM - manufacturer blemished windshield and did not notice until it was back out in the sun. They were of course as disturbed as I was, but they were HONEST and made the next replacement FAST and painless. Greg was excellent to deal with and look forward to using them again....well I hope not, if you know what I mean! Broken vehicle glass is never a good thing!

I had a fantastic experience at this location. Laura was friendly and provided excellent customer service. She was able to get my car in fairly quickly to be repaired. The repair was done in a timely manner and Laura recommended a windshield coating for when it rains. It was $30 so I thought why not try it out. Wow I am super impressed at how well it works. Very happy with my overall experience and definitely recommend this location!

Excellent service provided to me in response to short time constraints that life sometimes throws at all of us. The Mgr. Greg Leudke was able to resolve my windshield repair in a very expedient manner. I would definitely recommend this Speedy auto glass location.

Aweful experience started with booking an appointment they call and tried to move, then they were unable to fix a bullseye chip in my windshield, I'm not sure they did anything as it looked identical to what it had before it went in. Took an hour and half on a slow" day and the next day it cracked 3 inches in two spots. I do not recommend this shop for anything to anyone."

Very helpful with having my vehicle serviced quickly. Had to get the repair done soon and Craig was fantastic.

This Speedy Muffler location is great. The service was incredible with great staff and service. The service manager went out of his way to install a new sunroof wind deflector for me and had the repair done in 20 minutes. This was done out of sincere kindness. So I bought new wipers.Thanks for the great service and your support for our Veterans.

Originally booked an appointment online for a repair for a window. Was told that it was only an “assessment” by the individual at the front desk who was incredibly rude to start our interaction. They informed me that my window was not going to be fixed that day, not very “speedy”. I said I wouldn’t need an assessment because anyone can see that my window is broken and not there.Was quoted $406 after being told that it wasn’t going to be fixed that day and that the earliest it can be done is the next day in the afternoon and that there could be “extra expenses”.Was called by another company that could complete the repair for $280 and they informed me that speedy glass were price gouging based off of the quote they gave me.Definitely take your business somewhere else.

Booked online but appointment was cancelled due to lack of staff so I had to reschedule 2 weeks later. Office staff incredibly disorganized, resulting in a wait on arrival and departure. Up-sold me on new wipers during a windshield replacement citing it was “alarming” that the wipers weren’t touching on one side so paid an extra $50 plus tax for them to not even resolve that issue nor make mention of it upon pick up so not only do my wipers still have that issue but they’re also way streakier than my original pair so I paid to have my visibility downgraded essentially. Wouldn’t warranty the work citing the surface was uneven and the explanation to how a chip turned into a crack made no sense. Hounded me as to why I wasn’t putting through insurance, despite stating I did not want to online and upon arrival.Received an email for rating my service after and expressed all of these concerns. Received an email from corporate indicating they “attempted to contact me but were unsuccessful” but they never did try to contact me. I replied to their email and was ghosted by corporate. No reply.The location contacted me to finally send me the pictures they said they would send and indicated they would be happy to see me in person to address anything else, aka try and upsell/bully me into something else.Would NOT recommend going here.

I accidentally clicked the unsubscribe" button in the email link I got so I won't get the survey :(I will say this location is amazing!!!! 10/10 would highly recommend. The gentleman who helped me this morning was quick and efficient and he got me on my way in great time.He was very kind and well spoken. I wnev forgot my cup as I was leaving and he ran out to bring it to me."