Prospera Credit Union

I been with Prospera/ Westminster savings for over 15 years and I just say ever since they switch to Prospera the customer service has been terrible!! I had a credit card arrive at their branch on June.3rd and apparently got a phone call but no voicemail and no follow up call since and it's been over 2 weeks! Not to me to mention I applied for this credit card 2 months ago and they delivered it to the wrong address TWICE! Save yourself the hassle and go with another financial institution !!

Exceptional service

Becare full of this bank people they control how you use your bank account. They also forece you to close your account if you are doing to many Etransfers in and out of the account. Westminster Savings is the worse bank I have ever dealt with.

UPDATE** The district manager is working with us to sort out our issues.We asked for life and disability on our mortgage. We were quoted and accepted. This was three years ago. We were just informed now that we don't have it and that they forgot" to send in the documents. At that time I was healthy. I still am but have a condition that won't allow me to be covered. It's my opinion that they should cover me in the condition I was in three years ago. We have all of the documentation yet no insurance. They said "didn't you notice the payments not coming out"? We understood that the payments were in our mortgage because when we did that the woman was quoting us a total monthly cost including that. Turns out they were separate. I have reached out to have this dealt with over and over and over again and to no solution. I strongly recommend you do not do business with this branch. Or any Westminster Savings branches. More too follow and going to be pasting this on Facebook and boosting it a hundred dollars a week. Should reach a few thousand a week that way. Unless of course the fix this."