A-Count On Us Consulting Ltd.

I strongly recommend ‘a count on us ‘ for computer repair. While Apple store told me that I had to buy a new computer, Alex repaired my old MacBook Air quickly and for a very reasonable price. He is friendly and honest. I will definitely ask Alex to help me again if I have any other computer issues in the futur.Thank you

Alex was really great. My son has an old MacBook and without a deposit he ordered a new battery for me. He called me as soon as it arrived and had the battery changed and back in my hands in less than 4 hours - with a RAM upgrade to boot. The price was fair but the service was exemplary. Highly recommended!

Alex is very friendly and professional. He got everything done for my MacBook pro in a timely manner. I would definitely recommend A–Count On Us Consulting LTD over some of these big box stores.

IMO, Everyone needs a vehicle mechanic and a computer technician that is honest, excellent at what they do, timely, and recommend only what is required. They should also be able to be counted on to give you advise when not to put $ into something. If your looking for a computer tech with the above qualities, I’d recommend Alex. While my interaction is simply based on one job to date, I will be certain to go back to him when I’m in need of a diagnosis and/or repair in the future.

This business is nothing short of amazing. I called the shop a few times to get a quote on battery install, and some other random parts. Alex was always so kind, honest, and provided great lamens term analogy's. I called another shop in Port Moody, and they quoted me 4x higher, and told me to simply get a new laptop. That's not my style, if my 2011 macbook pro can still hammer out assault missions on the internet, then lets spend some TLC and get it back to optimal. And that's exactly what Alex and his team did. Great great great customer service and quality of work. Had my system back in less than 24 hours. I'm so happy for my new again laptop. Love it, its quicker than the new mackbooks now, and has plenty of life left. Saved me close to $3K!!

Alex is one on of the best. Amazing guy, who is super nice and helpful. He has saved my family tons of money over the years with his very detailed repairs. If you are going to a big brand name (Apple, Microsoft, etc) to fix your computer, you are doing yourself a disservice. Take it to Alex, not only will he likely repair it faster, he may be able to do it for a better price depending on the fix needed. I recommend anyone to bring broken electronics to Alex.

I was very distressed to find my macbook pro to have a swollen battery. Alex responded faster than Apple did and assured me that he can take care of it. He was very responsive and took care of the problem immediately. Luckily, the battery was under warranty and Alex was able to solve it quickly. He's the best kept secret outside of going into Apple. If you need any Apple products repaired, he is definitely my go-to guy. Thanks Alex!

Just got my old notebook back. It seems to be running like new. They fixed what I asked and they did it quick and at a very reasonable price. I am very pleased indeed.

Wow...I would give Alex a 10+ if possible. Super quick response to my weekend email inquiry. The Apple Store recommended him as THE premier Apple Tech in Vancouver. He upgraded the RAM in my iMac, and installed a high performance HD. Quick turnaround (1 day) more than fair price. Excellent service and more important a honest man & business practice. HIGHLY recommend! Thanks again Alex!

Motherboard on my old laptop fried on me while in LA for work. 2 technicians in downtown LA didn't even think it was worth to look into the computer (one of them briefly looked and quickly said ''yeah buy a new one bro'' ???) saying to just buy another one. My (now previously) main technician here in Vancouver didn't even open the computer and told me to buy a new one. The issue here is that I was pressed for time due to work and being stuck in limbo on whether or not I need or could get a new laptop or if a motherboard replacement could happen was seriously aggravating. I decided to try my luck with A-Count as a last try and LISTEN to me when I tell you that THIS is how a computer repair service shop should be ran. Alex (1) opened the computer, (2) told me what was wrong and (3) gave me OPTIONS. A-Count have suppliers in the US and China which had my motherboard (boom! Fixing is now possible after 3 PROFESSIONALS opinion... Wild, I know.) but the shipping time was not going to work for me but even then (4) Alex gave me the supplier's suggestion of refurbished laptops from their inventory which had more recent hardware than my 2019 high end laptop at a lower price than what I paid back then. Again due to shipping times, we decided on getting a laptop here (better pricing from USD to CAD conversion) and (5) he quickly got my files transferred from my dead computer's ssd to an hdd and off I went. The other reviews DO NOT lie, this pricing and customer service should be a STANDARD. This review was PC oriented but he's also a certified Apple technician... Do yourself a favor and just go to HIM. Again a million thanks to Alex & A-Count On Us for being a service you can actually COUNT On ;) . God bless you.