Best Buy

I went in to purchase a small deep freeze, was advised the staff was not allowed to help the customers put appliances in their vehicles.However the young man had a co worker help him get it off the shelf as it was awkward but had no problem walking away from me as I had to load it in my SVU by myself. I am 62, greeter watched me from inside. Disgraceful way to treat customers.

Placed an online pickup order for a gaming monitor that only had 1 left in stock. My order was cancelled 30 mins later by the store saying that “item is out of stock.” Drove up to the store to look at their other monitor selections and found the EXACT monitor I placed an online order for sitting in the shelf. Don’t know why the order was cancelled in the first place. Bought it and walked out.Don’t know if it’s incompetence or dishonesty by the staff, but that is unacceptable.

Was just in to buy a tablet and not one sales person came over to me stood there 20 minutes looked rate at me and walked by

Ordered a fridge. Got a call the day before initial delivery date stating it hadn't been pick up from the warehouse so it would be delivered the following week instead. Finally got to the new delivery day and the delivery team dropped the fridge due to poor handling and damaged it so they took it away and assured me I'd have a new one redelivered within a week. It has now been TWO WEEKS AND I HAVE NOT HEARD FROM BEST BUY AT ALL!! NOT A SINGLE WORD! I have called and emailed several times for an update but have not had an update. The lack of urgency and radio silence in dealing with the issue has been incredibly disappointing. I am still without a fridge with no resolve in sight. BestBuy of course still has my money - that was debited promptly! I will be cancelling the order. Service and experience has been utterly abysmal! Order will be cancelled and fridge reordered elsewhere. Absolutely frustrating and disappointing experience. Customer service is unhelpful with no updates! its been TWO WEEKS!!!

The staff here are wonderful - friendly, knowledgeable, and always helpful. Most impressive of all, they somehow managed to get Batman as the manager. Not sure how Best Buy swung that one but it's pretty cool.

What kind of store opens at 11 and closes at 7. That's not even a full work day nor is it convenient for people with jobs. NB is a joke province.

Just want to give a shout out to Emily in customer service in Saint John. She was friendly, helpful and efficient. Great customer service. Thank you

Bestbuy is truly a remarkable place. I really love shopping here they have mostly all kinds of products available in throughout the store.

Service from employees as well as the so called manager was absolutely ridiculous.I'm not one to leave reviews but this is the second and last time.TRAIN YOUR STAFF!

A high five to associate named Curtis "