CAA Nepean
119 Reviews
- Thursday9 AM–6 PM
- Friday9 AM–6 PM
- Saturday9 AM–5 PM
- SundayClosed
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
About the Business
Nepean – CAA North & East Ontario | CAA Store - Nepean contact information
Contacts
Website
Call Us
+16137290707
1331 Clyde Ave. Unit 105, Ottawa, ON K2C 3G4
Hours
- Thursday9 AM–6 PM
- Friday9 AM–6 PM
- Saturday9 AM–5 PM
- SundayClosed
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Onsite services
- Online appointments
Recommended Reviews
Lise Frappier
21.10.2023
CAA Nepean
I've been on hold for 1hour and 45min and it's now 5:10 pm. They closed at 5pm. Obviously someone put all the phones on hold so they wouldn't have to deal with customers. How inconvenient is that! I've been a member in good standing for over 5 yrs now. I was automatically transferred to the another branch who then transferred me to head office. Everything got done and the whole process from beginning to end was 2hrs and 13min. Head office only took less than 10 minutes, so koodos to Bryce at head office. He restored my confidence in CAA!
Michael Wood
18.10.2023
CAA Nepean
Today I had to call with a relatively basic membership process I needed fixed and Amanda who answered my call was the most caring, wonderful person I have spoken to in a long time. She was absolutely amazing! Thank you Amanda for being so great today, I truly appreciate it.
Kim Power
07.10.2023
CAA Nepean
I have been on hold for well over an hour. I have a simple question to ask before I take the time to go in person to the Nepean location. I understand that travel has opened up again, so perhaps hiring more staff would help. Or at the very least, have a person to answer simple questions. Soooooooo frustrating!!!!!!!
Lynne Lin
04.10.2023
CAA Nepean
Really nice staff despite of pandemic. Here for international drivers license. $25 IDL and $15 passport photos as I did not have them. But if you have ready photos from booth, they work too to save a few bucks.
Bruce Radburn
24.09.2023
CAA Nepean
Best place for Passport Photos for CAA members! Fast, friendly, affordable, nice environment.
Alefiya Jerwalla
18.09.2023
CAA Nepean
The staff was rude and helpful. When I asked for clarification on an item, the two agents rolled their eyes at me and spoke down to me in a loud voice. Incredibly hurt by this experience.
Ian Russell
13.09.2023
CAA Nepean
Super friendly staff. My wife and I went into to get our international drivers licence and they we so helpful! Thanks a million for the advice!
Simon Callsen
11.09.2023
CAA Nepean
Was able to get my International Driving Permit here in around 15 minutes. Photos were free because of my CAA membership.
Myra Woolley
23.07.2023
CAA Nepean
Have called, and emailed to order some maps, and asked someone to call me regarding travel insurance. I realize not open but can I not pick up maps at the door and can someone not call regarding travel insurance. Both my husband and I have called and emailed, 3 days and heard nothing. Terrible service, hope I don't need a tow truck
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1331 Clyde Ave. Unit 105, Ottawa, ON K2C 3G4
CAA Nepean