TD Canada Trust Branch and ATM

Very good servicePamalpreet helped me alot and very nice person . Thank you so much pamalpreet . I really appreciated for your service

I'll join the low star ratings. Horrible line ups and a manager that is stubborn and not willing to listen to your issue so she can resolve it, just horrible experience.

Be careful when you deposit money into the ATM. I deposited money into the ATM and a few days later, I see it all withdrawn from my account. I go and ask what happened and they tell me that the machine could have jammed and they need to investigate. They also continue to leave the rest of my funds in my account on a hold. I tell them that I am going on vacation tomorrow and I need the hold taken off, but they were useless as usual. Always a bad experience with TD, especially this location.

I dealt with Mr. Vinay Sharma in this brand on December 8, 2022. He went up and beyond to help me. I am very pleased with his service. Employees like that should be appreciated more by bank managers. Please have a tap on his shoulder and announce to him my great appreciation. Thanks.

I am very disappointed with their hours posted in front of the store and online. They decline to help me even though I was there within posted business hour and they still declined to serve me. I was there to get a cheque. The lady didn’t even let me finish my sentence and she said they are closed and she shut the door. I don’t understand what’s the point of having false business hours. Here’s the photo of other customers arguing to get in but they were also declined. This has never happened to me with any other bank. I’m really disappointed and terrible experience at this branch. If you’re thinking of going 15-20min before closing don’t bother.

I received poor service this morning when trying to pay a bill for my mother. The teller questioned the check that my mother uses regularly to pay her l.o.c. like something suspicious was happening or as if I were up to something. She asked if I had an account and asked me to put my debit card in which had nothing to do with paying my mother's bill. She went to talk to her manager who told her it was fine. I asked if the info on the check was written correctly which it was so had this teller known her job and the ins and outs of transaction procedure I would've not been treated like I was being dishonest about what I came there to do. I don't appreciate being profiled but this is how TD does business at least at this location. You guys need to do some team training because this is not the first time we have received poor service from this location and do something about the body odor smell that is in your location. Garbage service from the employees at this location.You guys need to seriously do something about how poorly you treat your clientele. Read the complaints and then do something about this ongoing problem. The fact that it is ongoing means management does not take customer complaints seriously.

Bad management waste of time .. waiting time is more than 1 hours…I suggest to other people please find the other nearby locations is better

Ordered precious metal from this branch and they made me wait almost hr. Just because the manager had to open vault that was already open. When she had more than 1 person waiting she decided to help me. Worst service at this branch by far!!!

The WORST! 1person working… front desk closed, 5pm on a Tuesday. Guy stops dealing with a client to chat with the kids. Manager sitting/training a guy also NOT working with a client. Biz line up client been waiting for 45 minutes. This is crazy. Two tellers and 15 plus people in line. Sheesh

Bank closing time was 4:00pm and I reached there at 3:57pm . There was I girl employee at the door she didn’t allowed me to go inside and treated rudely