Midas

The service and quality of work were top notch, good people that do good honest work, I was a bit shocked at the price of some of the parts for my vehicle, my suggestion to them would be not to deal with the supplier that sold them the parts for my truck wherever possible as the supplier also took forever to deliver the parts as well, some of the parts were rare hard to find which is not midas fault but some were overpriced by quite a bit which was a bit surprising to me when I was handed the bill. Overall a good experience and a good rating.

We wanted to say about the terrible service we had from Midas Abbotsford. We went there due to an oil pressure light, which turned out to be a faulty sensor. What we were originally told would take 3 hours at a cost of approx $536 ended in a bill for $992 and our car returned three days later. The final invoice did not detail what part was used, the hours spent or the hourly rate. It just said ‘other repairs’ and the cost of the part and labour.Our biggest complaints were:* The lack of communication as to what was happening, nor any request for authorization to continue when they found out they had to do more work than expected, until after they had already put in extra billing hours and car had been taken apart. Car not put back together until day 3.* Promises to return the vehicle that were not kept e.g., originally told to pick up the vehicle at end of 1st day, only to be told that car would not be ready until the next day, then found out later on 2nd day that mechanic was not working that day, then told it would be ready at lunchtime on 3rd day, only to be told it was not ready and to collect it mid afternoon.* Mechanic said they had to re-tap as lost threading despite car having done only 22,000 km* Mechanic forgot he wasn’t working on 2nd day and repairer did not allow other mechanics to work on the vehicle* When calling to make a complaint, the call was cut short as had another customer to serve.This is why people don’t trust car repairers and I would never go to Midas again.

I had my vehicle towed to these wonderful people as it had given up the ghost on the highway.. Not only were they honest about the car's condition but after realizing I needed to rent a car to get home they were kind enough to drive us to the Rental office. They are sweet, polite and wonderfully kind owners - would recommend anyone to them at anytime :D

Excellent mechanics but the woman who owns this business is BRUTAL! She trumps her mechanics quotes and decisions and is very rude about it. She had the whole waiting room in awe with her rude behavior. She is a detriment to her business. If you don't mind dealing with extremely rude people, this is the place for you!

Wasted 3 hours of my time and left me quite aggravated. I booked in my transmission fluid change 2 weeks in advance over the phone. The owner took down and inputted my exact car and make into her computer system 2 weeks before my appointment. I show up, they take my car. 1.5 HOURS later they call me and say they can't service my car because I don't have a dipstick. (Can't change my transmission fluid without a dipstick I suppose.) Shouldn't the owner know this information? Shouldn't anybody answering the phone at a service shop know what cars they can service and cannot? I guess not, they'd rather waste people's time. I was choked, they knew what year and make my car was and I didn't get the service I needed. Very disappointed!!

Do not go to this location for any tire related services. My wife went to this location twice to try and get our tires re torqued per standard procedure after a rotation and was told that they don’t need to be done as they have a new “special machine” (called laziness) that torques them. I called every other Midas location in the Fraser valley and they said they have never heard of such a device and always recommend getting them re torqued. Thankfully we found another Midas location that was flabbergasted by the service and told us to stop by to get it taken care of.

I was quoted $130-$150 by Napa and similar shops to run a diagnostic on my car; but not only did Midas prove helpful over the phone - they ran a free diagnostic test on my car AND took it for a test drive . Afterwards they offered their opinion on the mechanical issue and what I should do to fix it. All in all fantastic and friendly service and it was literally FOR FREE. Highly recommend

This company should be ashamed of themselves. To do a job on someone's work truck, assuring them picking it up at 5pm is totally fine; finish the job by 2 and tell the person they must be there in 15mins to pick it up because they want to go home early, when he can't leave work to pick it up. And then say he can't get it until Monday, leaving him stranded to be able to pick up his kids, and lose $1000++ on work he couldn't do. The owner lives 5 minutes away, and he wouldn't go back to give him his truck. Police were phoned, because what else can you do?Cops told the guy to meet him at 1 today to give him his truck. Thankfully he showed up, without an apology or anything.Your service is shaddy man. Be ashamed, same goes for the receptionist who said 5pm would be fine.Shame shame shame. Never would I ever go to your establishment. And better business bureau will be contacted.

I took my KIA Optima to Midas to fix some things that needed to be fixed. I needed to have the car pass vehicle inspection/certification since I brought it in the car from the US and need to register it in BC. My biggest concern was that the car occasionally overheats and I had already earmarked a budget for replacing the fan or a major component.Midas took the car in and promised to call me with an estimate before repairs. To my pleasant surprise, I got a call an hour later that the car has been fix AT NO COST. I was told the only thing wrong with the vehicle was an unplugged fan which has been rectified at no charges. The car has also shown no other issue since then.This level of honesty and integrity by Midas is mind blowing for me because I have twice been ripped off by some other mechanic shops in Abbotsford since moving in from Colorado late last year with my other car.I am so pleased to have found Midas and highly recommend them.The staff at Midas is also kind, courteous and professional. They are good at what they do.