Hôtel Chez Swann

Very clean, well appointed room. Delicious pasties in the morning.Unfortunately room 310 has a window view directly into the main lobby and very little natural light.

I ended up booking on Hotwire and ended up getting selected this hotel to stay at. The staff were friendly and accommodating. However the room had a foul odor to it. Because this was my first time in Montreal I decided to just pay it no mind since I wasn't going to spend a lot of time in the room anyway. My other issue was it was very noisy most of the time I was in the room whether it was from the restaurant downstairs or the people upstairs making lots of noise early in the morning.

Over rated hotel with Terrible Service.The hotel staff are very arrogant and inconsiderate. I checked in overnight very late the staff chose to give me a room with a sunlight right over the bed. When complaining in the morning the staff were arrogant enough to say that’s not our problem I couldn’t get sleep and can move into another room.Secondly when extending my stay a second day they decided to increase the daily price when I went online and Checked they are selling the room for $60 cheaper a night clearly showed they are a hotel squeezing out guests.Thirdly they state they have a business centre but when you ask it’s not ready is what the staff say and provide no options to help you to find the services close by.It was a really bad nightmare I tell you.

Great hotel for the price with an amazing location. We had a horrible experience at another place and booked our stay here last minute. The second we entered our room our moods flipped and we were glad we chose Hotel Chez Swann.This is a great mid price range hotel where the rooms are luxurious, pastries are left outside your door every morning, and the staff is welcoming and kind. Would recommend.

The room was good, but there was no “breakfast service”. They just leave a croissant behind your door and that’s it. it was not worth the price.

I had a great time staying here. The staff was exceptionally friendly and helpful. The room was beautiful and clean. The bed was so comfy, it was hard to get out of in the morning! The shower was amazing. It sprayed both down and sideways! The breakfast pastries were so delicious. There is an espresso machine in the room as well. The location is right downtown, close to many restaurants and near Peel station. I would definitely come back here with no hesitation!

The place seems a bit past its heyday, but they're taking some steps to renovate it in some places. Maybe in time it will be back up to 4*, but for now I'd call it a 3. You're also on your own for parking, so be prepared to pay a lot to park nearby, or end up in a parking garage that's not always staffed on Sundays. Bit of an under served area it seems. I unloaded in front of the hotel and took my car to Complex Desjardins. Left it there and took the metro all weekend until I went back to get it once it was time to leave.

Hotel was nice, clean and staff were friendly. However the restaurant below the hotel played their music loudly until past 12 every night making it difficult to sleep.

Large rooms, nicely decorated, great location. Friendly staff. Continental breakfast arrived outside the door and included croissant, fruit , juice, yogurt.