TD Canada Trust Branch and ATM

If you want to experience the full degree of being treated like a child and complete unhelpfulness, go to this TD and make sure you get Ming.The first few times I gave the benefit of the doubt and thought perhaps it was just an off day, but in the past 6 months we have had nothing but a bad taste in our mouths after visiting this TD.Thanks for nothing, Ming! The others in the branch are much more helpful but we are done playing Russian roulette with every visit.

This spasific branch is absolutely OUTSTANDING the customer service is impeccable!! I have run into issues with my deposits multiple times and every time they have strived to assist me in the kindest possible way!

Unprofessional staff especially the manager I will be taking all my money from this bank. Horrible experience after baking here for close to 7 years!

Really good customer service by the manager Alecia. She was very nice and gave all the help i needed

I went in today to go get a new bank card, and the older Asian lady (only using this as a descriptor as she didn't have a name tag) was INCREDIBLY rude. I provided two pieces of government issued ID (my driver's license and birth certificate) she was upset that I didn't carry a third, but more specifically, my social insurance card on me. I had left my phone in the car, and that really seemed to inconvenience her even though I was able to provide all the bank information and pin code no problem. The branch manager who came over was pleasant to deal with and was probably the only reason I didn't leave more upset at that point. Look, if you don't like dealing with the public or you're just simply having a bad day... Don't take it out on other people or maybe even consider working in a position where you are directly conversing with the public daily. The customer service from the teller left a lot to be desired today. Cannot say I'd go back to that branch.

Very friendly and knowagable staffBroad range of financial servicesPrices for financial services are reasonable.If you pick the right times of day to go, the lines are shortGreat places to sit if you need to meet one of the financial consultants

Alecia is very nice Manager and very respectful towards there customers. I really appreciate her help

I had a wonderful experience at this branch. I went through the process of getting a credit card and we had some bumps along the road. Levi went above and beyond to help make this process as easy as possible. He was very knowledgeable and was able to answer all my questions at ease.

I booked an appt with the branch after a terrible online TD experience; figured talking to a person, in person would work better. Didn’t hear anything back for over a week so I had to call for an update; lady I’d talked to said my application had disappeared. Now hasn’t been returning emails or calls and I have no luck getting ahold of anything other than an answering machine at the branch. Just the worst.Update: after a couple weeks of nothing, they responded and did a good job. Quit a change in service.