TD Canada Trust Branch and ATM

The WORST TD branch in Toronto. The staff here is unbelievable unprofessional, use ridiculous excuses to cover up their mistakes. Would rather go further than come back this branch.

Clean brand new modern location near LCBO on York street. Pretty decent friendly staff. Line moves fast. ATM machines work well.Genuine RodenReviews review.

Worst customer service. Went to deposit a certified draft and requested to not to out it on hold for five days as required money urgently. They were not able to do it. Requested for alternative ways it can be done. There is no way.Went to another bank where i have account. Explained the same thing, they took the fax number of the branch where the draft was issued. Sent a fax ..they responsed ...deposit done. Not that we dont understand the employee what they are saying and process. but also need to understand customer situations sometime.

Receiving strange phone call at 12h33pm today from that branch . I am not and never was a TD client. Not sure how they get my phone or know my name . The guy asks me what language i speak to wich i answer french , english and ukrainian ....he then talk to me in russian ...i understand some of it but dont talk . He asks me in russian what language are we doing this ??? I tell him in english ...he looks puzzled and hang up on me . Again really concerned how he got my phone and the purpose of the call ...sounded really shady and i see this as a compliance issue

Three customers in the branch (including myself), five employees at the counter, two were dealing with customers, the other three were chatting the whole time during the 20 minutes I was waiting in front of the line.

Scammers are calling from this phone number (not sure how, but that's the number that was displayed during the call) and they pretend to be TD bank's employees and start asking you about your bank transactions. Be careful!

New customer. I made an appointment online to set up a bank account here and the process was very simple and straightforward. Maybe it's because I already knew what I wanted. Maybe they are just very efficient in setting up bank accounts. I don't know. Either way, I was in and out in 30 minutes. I was told they didn't have any small safety deposit boxes available at the branch, but I could go to another branch to set that up or to go to the TD headquarters down the street. Overall, an excellent branch.

The worst TD branch in Toronto. The staff here is incompetent, lazy and irresponsible. Applied for a credit card with Matteo Florio (never responds to my email or phone), this guy irresponsibly declined a credit card offer (that got approved) on my behalf without my consent. Then acts that it has been declined due to some technical reason. When I call the TD helpline they tell me that it can only be declined if I say so. Now I will be conducting an investigation and bust him and this lousy branch. The whole branch is filled with lazy, incompetent people and very poorly run. Just go to some other branch for a much much better service. This branch is a shame on TD. Nothing gets done here for the first time.