New Town Windows & Doors

New Town Windows & Doors was extremely professional in their service and did an amazing job on the installation of windows for our whole house. Special shout-out to Harison for being transparent and recommending us the right windows. We couldn't be happier with the service and end result. Would definitely recommend them to anyone looking to get new windows or doors.

After months of poor or no response, of constant delays, of false statements, we still don't have our doors and window. I have documented my long experience with this company and CEO, which I will add in next shortly.

Update to a previous post. DO NOT GIVE THEM YOUR CREDIT CARD NUMBER!!!!! They will charge the second half to you when they think they are done and you will have no recourse except court. You might think the credit card will protect you but they protect the Merchant. If you use them best only e-transfer or you will be left with the mess I have. Unfinished work. A mess still sitting since fall and no recourse but court action. Just be ware!!!

Put in new sliding patio door. Installers were extremely messy and scatched hard wood floor as did not put anything down on floor. Broke stucco on house and major silicone left on door header. Screen was faulty and had to be replaced on warranty right off the bat. Communication with company was poor. Wish i would have went somewhere else to get my door replaced.Extremely poor customer service with poor quality workmanship

Contacted New Town Doors to quote me on replacing two doors in my home. Time was of the essence, and so we were largely making the decision based on who could come out the soonest. The owner told us the job would be done inside of 4 weeks.- 4 weeks later my wife contacted them for an update. The owner responded saying that the door was still being finished, and would call back in a couple days to confirm it being finished.... No call came.- My wife often asked for updates, but communication was sparse.-Finally, 8 weeks after, they tell us they can come out. Unfortunately, we'd already planned a camping trip and so we needed to have someone else at the house while the work was done.-In the end, the quality of the work was sub-par, and when I contacted them about it, it took them 3 days to respond. By that point I was quite frustrated, but they offered absolutely no remorse or willing to make matters better.-Here are a couple pictures that the owner said represented excellent work

I highly recommend New Town Glass & Windows. An incredibly professional, knowledgeable and efficient service, offering transparent invoicing, competitive pricing and open communication… Harison and his crew truly went above and beyond to ensure that my project was completed smoothly and seamlessly. I couldn’t be happier with the final result. Thank you so much!

We were referred to New Town Windows from a friend. We called them to get a quote and Harrison called us back and came over right away, we had our quote back to us that same night! Their prices so far have been the best!! If you need windows call New Town!!

Our experience with Newtown windows and doors wasn't terrible, but a few things has lead me to finally get on here and leave a review.First of all, for the most part, the windows and sliding doors look great. But that's just standard, nothing special. Anything was an improvement from drafty old aluminum frames. However, one of the windows has a tacky glob stuck inbetween the two panes, so I can't get it out of view. This is a Gentek problem, not Newtown. I also think Gentek is not as high quality as other vinyl systems. The windows and doors feel ever so slightly drafty, and the noise that comes through is more than I expected. Another example, when my wife started her car, I could smell the exhaust through the closed window within seconds. That was definitely lame. On top of it all, the windows were absolutely filthy after install and it took me scraping with a razor blade and cleaning them for a couple hours before they looked decent.Our installer was very sarcastic and arrogant. When I asked him questions or expressed concern he shared his credentials with me (I've been a builder for 20 years") instead of giving me straight answers. So I let him do his thing and waited to see what all that experience looked like.On one hand

Harrison and Justin finished installing 6 top quality windows in my house today. These two young men are very friendly, respectful and professional. I am extremely pleased with the work they did and would recommend them to anyone who would want new windows in their house.

We changed all the original windows and patio door of our 1990 house by Newtown! Harrison went above and beyond to meet our expectations. Great price, great service. The crew were respectful, clean and overall great people. Highly recommend this business.