Scotiabank

Worse Scotiabank branch. Took 45 mins to make a simple transaction. The tellers were all under training and very slow.

Ever since I switched over from another bank, I have received helpful assistance related to all my banking needs! My recent visit, saw me stressed, as I believe I was being duped by someone claiming to be a Government agent! I was shaken up and needed to have my account closed, in order to re-open a new one. Three of the banks employees, worked together, to rectify my issues and to give me a peace of mind! Each lady employee oversaw what needed to be accomplished, so as to fix any problems and offer assurance. The Financial Advisor Pratima, went above and beyond to help me navigate everything, so as to see me receive a positive experience. I am very thankful for the professional service, exceptional teamwork and all that was done to ensure everything was taken care of for me and my banking needs!

Wow worst service, even though no customers there but three service attendants are just talking and asked me to wait for 15 mins for coins, but they didnt even go in to get the coins. Amrin the rep asked me to wait amd just started talking about the personal stuffs with her colleague.Before another lasy who use to work here was so good at service and will help right away. But this is like the worst service.At the end they just said they dont have the access to the safe, atleast they should have told me in the starting rather than letting me wait and talking their own personal things . And they just gave me what they have in the drawer. Not even 1 point i should be giving but there is no 0.

The staff and level of service at this branch of Scotiabank are amazing!!!! Helpful, personable and knowledgeable. Love this bank !!

Oh wow! Opened an account at this branch yesterday and the experience was great. Huge thanks to Jasmine for making the process so painless and taking the time to explain everything so clearly. So happy to have this wonderful branch in the neighborhood.

This branch has made the same mistake both times I've been to it since moving near it. Apparently a Line of Credit and a Credit card are the same thing to these people. Maybe it's my fault for not liking digital banking.I guess anytime I need to do some personal banking, I'll go to Brentwood town center or to the branch on 1st Ave in Vancouver, both of which aren't in walking distance and generally or off the way by car.

Absolutely worst customer service ever. The Indian lady didn't even bother listening to what I wanted to do. I just needed to switch credit cards and she just directly told me to call customer service line in a very rude tone. Management needs to do some quality check with customer service here. For the most part I am patient with people working in customer service industry, but this lady is NOT suited for this job.

Was there yesterday. Calm and friendly branch. I really loved the experience and the staff. Was worth the trip all the way to this particular branch. Big thanks to Maggie.

Not even one star. After 25 years of being a Scotia customer I has been given no choice but to close all accounts and services with them. I do not like to support unprofessional business practices. I would not recommend Scotiabank to anyone.