la Vie en Rose Trinity Common Mall Outlet

Based off of a moms group, I tried La Vie en Rose for swimwear for the 3rd time. First time at this location. I thought that the selection and service from one location to another (on a retail chain) wouldn't differ too drastically. Well, I'm happy to say I was wrong. A lovely young lady by the name of Martina helped me choose and find items while she was tidying the racks. She was available and accessible but at the same time gave me the space I needed to cope with trying on my swimwear (you ladies know what I mean right?) Compared to the other two locations I went to: this was a larger space - the racks didn't seem over-filled. The store was tidy and organized - same style and design on the same rack not all over the place (from customers putting things back wherever). The staff operated as a well-oiled machine without losing their personal touch. During checkout I observed two ladies working cash and they had a rhythm and a pace - even though another customers payment was declined and they needed a price check on another customer. Great job to the staff at this location. Why did I not come here first?

Nice place to shopping at La vien rose trinity mall . I had great experience yesterday morning with their customer service which are very friendly and helpful. Store was very well organized and still following the covid instructions. Store Manager was very nice lady. It took me around 45 minutes to shop around and she help me whole time to choose the stuff by showing the difference variety. Changing room are very nice and clean. Overall I had great experience and definitely I will recommend to everyone to visit La via en rose.

Great place to shop on reasonable pricesBut when it comes to customer service they are very rude.

OMG !! Worst shop. They need to attend a special training section regarding customer service. Rude staffs!!!

Just from a call, I can tell this location is not where I wanna shop. I called to inquire about a product, and the associate couldn't care less to answer any questions but kept referring me to the website. The questions were about their own line of a specific product. Not helpful at all.

Super bad, Super rude… the staff there is so bad and the products are all ripped off… dont ever go there.

I wish i can give 0 star to this location, staff dont knw what is customer service, super rude, they dont know how to handle customer, today i went there to return one bra ,which i bought couple weeks back, coz i buy bunch of bras and one of them i pick wrong size,.. i didnt even wear that bra, coz of wrong size, the staff said they cant return or exchange that, coz its worn, but i never wear that,...how can smbdy wear qwrng size. Staff start talk so loudly and i feel so disrespct nd embarsng

I went today to buy some stuff at Trinity today. Selection was reasonable but the staff was awful. Not one single person made eye contact or greeted anyone coming in. They were all busy chit chatting. When I did ask to try on stuff they were soooo irritated. I am really confused about the prices at checkout. The signs all said 50% off but that is not shown on my rcpt. I even asked the girl at cash when I was checking out and she acted like it was annoying that I asked her and said yes, but not evident. I would go back to ask but i highly doubt anyone there would be helpful. Just an overall horrible experience. I used to like this store but will not go back after today. Overall, this store needs new staff who are actually trained in customer service. Ps. I went during the day, there was Ample staff, it was not busy and I was really disappointed

Last time I came a girl that worked in cash I think her name was Marryam or something was being rude. Also when I asked one of the sales associates for some help one girl was especially really obnoxious and bossy (don’t know her name short curly hair stubby girl with an overbite).