Splashes Bath & Kitchen

Sara was amazing. I told her I needed in stock items . As my plumber was putting the bathroom together the following day. She went to work to find me the style and finish. Unbeatable service and selection!!

Love this company. They are so helpful. They are able to source things fast as well. Thanks for helping me out. I'll be back.

Carmen was so great to work with! She helped me with picking all the plumbing appliances for the house I am building. She showed me a great variety of choices and was very knowledgable in answering my questions. I am so excited to see my bathroom and kitchen. Thanks Carmen!!!

I want to say thank you to Olivia - who helped me today purchase an item that I needed. Her patience at finding just the right item - that turned out to be in stock was admirable. She was polite, efficient, competent and all around 'wonderful'. What a great way to start my day.

We came away very happy to be assisted by such a pleasant sales lady, Jennifer. We thought we knew what we wanted going in but after looking at all the options in the store we started over again. We ended up with a kitchen faucet that we really like but hadn’t considered before, thanks to Splashes. The plumber gave us two thumbs up when he showed up to install it stating it’s the faucet he bought for his kitchen and he’s installed many Delta 02 Touch.There are a few complaints here about how expensive this store is, the manager has responded with a reasonable answer to help satisfy those customers. I’d like to add that we have always purchased good quality fixtures and that decades later they work as new. Most or all quality plumbing fixtures are guaranteed for as long as you own the home.

Excellent service from the staff at Splashes! We bought an amazing one-piece Toto toilet (shown in image) and had their partner plumbers install it for us (Good Sense). We loved it so much that when we moved, we ordered two more to install in our new place! There have been tons of manufacturing delays (due to supply chain issues, etc.) but the staff were excellent at recommending other options and workarounds to get us a quality product in the least amount of time possible. Would highly recommend working with them for any bath/kitchen needs.

I visited the Splashes showroom today, hoping to get some help in finding replacement parts for my old Grohe tub fixture. I have looked unsuccessfully all over the web and at many hardware and bath fixture stores for these parts and was not optimistic. In what seems like a mini miracle, Jessica Marshall greeted me, took a look at the fixture pieces in my hand, rummaged through some drawers and produced the very repair kit that I needed. She had squirrelled this kit away, even though Splashes no longer sells Grohe products, just in case it might be useful to a customer someday. I took it home and used it to successfully repair the fixture. WOW! What an unexpected and completely rewarding day - and it all started at Splashes. Thank you Jessica!!!! You have no idea how delighted we are to have our shower working again. Best customer service ever!

Two weeks ago, I dropped into Splashes as I was in need of a new kitchen faucet. I was impressed, as soon as I walked in the door, to see at least five staff were in that day. Within seconds Carmen made eye contact with me and came over to see if she could assist. She spent a good half hour with me, showing me different tap options and their features. She was patient, knowledgeable and humorous, a pleasure to work with. I just wanted to express how impressed I was with Splashes Victoria and Carmen in particular. I wouldn’t hesitate to go back the next time I need a tap or sink of any sort or to recommend them to others. Just wanted to say how absolutely wonderful it was to experience such great customer service. And I love my new faucet!! Thanks Carmen!

I just completed my second purchase from this store and once again experienced exceptional customer service from SaraPrompt and helpful response to my needs and when I dropped in to pay today, Sara was off for the day but Carmen was able to help me and checked to see if what I wanted was in the store so I was able to leave with it after she helped me to load it into my carTotal turnaround was one weekAwesomeI will definitely recommend SplashesGeorge Fowlie

Very good experience looking for a hard to find toilet size the help came from several members of the staff and there where very helpful in regard to the difference in colors between manufacturers. As well as flow and best flush. Made finding what we needed easy and fast as we had tried the bigger outlet stores with no luck.