Assured Automotive

We have received exceptional customer service from Scott Talbot in the past, and turned to him again immediately for help with another repair. He is conscientious, kind and goes out of his way to make the experience positive - going so far as to drive me to a rental car agency in his own personal car. He's a joy to deal with, and my husband and I can't recommend him enough.

I stopped in to Assured Auto in Bell's Corners earlier today. I had some trim fasteners to remove on my inner fender well and was looking for some advice on how to do it.I was greeted by Cara who offered to get the trim tool and Kyle also came outside to have a look. Not only did they offer to pop the fasteners off but once Kyle saw what I was going to have done he asked if I had 10 minutes and offered to repair the headlight bracket I needed to access.I am so pleased with their excellent customer service. Cara, Kyle and two other staff I met were simply super to talk to. They wouldn't even accept payment even though I took their valuable time and I bit of shop supplies.They made my day, saved me money and another trip to have the bracket repaired. Thanks again very much Cara, Kyle and the Assured Auto team. I look forward to seeing you again.

Scott and his team provides exceptional customer service. As a business owner myself, I know how important it is to keep great relations with clients. I understand that clients may be impatient getting their vehicle repaired. Scott updates on a regular basis of every step. Can't recommend enough. Five stars!

It was an excellent job. Assured people especially Scott, absolutely achieved our « wow » and 10/10 for this work.Precise work, communication, customer service, scheduling and arrival of the required parts and the duration of the job was excellent.The quality of the job has been excellent so far, and they gained our confidence. We totally recommend using their services when you need it.

The repairs to my 2021 Mazda CX5 were excellent and it drives like it is brand new.Definitely a 10/10 score and I am very impressed with the overall service of Assured, thanks very much to Scott and his team!

Scott at Myers VW did a great job with my vehicle. Couldn’t be happier.

While it took more than 4 months to get my vehicle repaired (parts and paint shortages), Scott from Assured was there every step of the way to keep me informed, letting me know where things stood and when he thought things would start to happen. And when all the pieces fell into place, my car was repaired within 2 weeks; again, Scott was proactive in keeping us informed, and taking care of all the details like ensuring my tire rim got moved from storage at the dealership to the repair shop, and returned again. He made sure our rental was available and waiting and even drove us over to the rental place in his own car! He dealt with the insurance people, answered all their questions and mine...all with a smile and so much courtesy and professionalism. Maybe for Scott this is everyday service, but for us, he made the process seamless and so easy. This to me, meant a lot and made me feel better about being in an accident in the first place! Thank you Scott, you're a pearl!

Scott and his team were fantastic at providing updates and keeping me informed during the process. My car needed substantial repairs after a collision and I was amazed at how smooth they made the process for me, despite parts being backordered for forever (not their fault of course)! If your insurer recommends Assured at Kanata VW, definitely go here!

My car has never looked better. Assured's service and work was top notch. Thanks for calling me back for an appointment and keeping me informed.

Excellent service all starting and finishing with the appraiser Scott Talbot. He kept me advised of the repair progress as it happened.