LCBO

A nice LCBO, although I couldn't say it's much different than any other. Just more convenient for me. Recently reorganized in terms of coolers and beer, do yet another change to get used to.

Terribly rude service on Friday Nov 18th. We are in Kingston on a college tour for our young adult. Family went in to purchase product and left feeling like criminals. Extremely embarrassed how we were spoken to in an extremely busy store.Our family stopped into purchase beverages…long story short.You are right with asking for ID, however there is a way to speak to customers and let them know in a professional manner regarding carrying purchases for adults when you are 18.Father and young adult refused at cash because daughter touched cooler for 10 seconds while father grabbed basket. We understand and apologized.Mother went in after to purchase product and refused at cash as well.Shame on you for making me feel this way.I’m sure there is a better way to deal with this scenario. We travelled along way to look at colleges in Kingston. You put a terrible taste in our mouth regarding your customer service.My husband and daughter might have made a mistake but the way I was treated is unacceptable. I didn’t go with them the first time.Learn some customer service!!

I feel like there are a few staff members who are dishonest. They, for some reason are afraid of something. Just a vibe, but the store is well stocked, clean & organized

What to say about LCBO I love it, we all could use a drink right. And the summer heat is coming. All & everything you will need to have your summer drinks.

Great place. They did run out of some items (maybe an idea to order 10% more than you think you might need -- better than running out completely). Staff very helpful, nice and very good at answering questions. If the staff member didn't have an answer they found another staff member who did. (They didn't leave the customer left standing there and forget them the way another store did-- a big box store now located at the large mall did!) Nice to see some stores still believe in customer service! The only issue I have is was alittle difficult to find some things. But I would recommend this location in particular for what you are looking for. The staff, as said very helpful and the store is very clean!!

Always a great location. Helpful staff and speedy checkout.

Rude customer service I ever got from an LCBO..dont say a hi or bye to a person u know outside this LCBO..they will blame you that you r buying for your unknown friend.I used to buy from this LCBO since its the nearest one for me after my work.And today I got the worst customer experience ever.Never ever going to buy from this LCBO.

Clean location... I like the new layout with the coolers with doors along the perimeter of trh store. Staff are excellent here as well!

Visited recently. Big store. The staff was super kind and happy. Love love the customer service & friendliness.Does not have ice (yet) but lots of parking and great whisky & wine selection.Will return to this store just for the helpfulness of the staff! Hats off to the customer service here!