Aura Spa & Salon

Beautiful relaxing setting girls took thier time and me and my friend both had a great pedicure. Felt very high end

I thoroughly enjoy going to Aura for treatments, the space is gorgeous! The staff are super helpful and welcoming. I left feeling so relaxed and cared for. The products used smell amazing and my skin looked instantly brighter. I highly recommend the Vitamin C facial with a 30 min massage enhancement! The perfect self-care treat to help manage a stressful week.

Terrible customer service and unskilled manicurists. In town to support my daughter as she just had a baby and decide to treat her to a mani/pedi. We went on a Saturday at 1pm. I had a gel manicure which I was told would last for at least 2 weeks. The next morning when I woke up 2 of the nail were already chipping. I called right away and they offered to fix them but I couldn't make it in as I was only in town for a couple more days and didn't have time. I asked for a refund or gift card and the person told me that she would speak to the manager and let me know that day. I received no return phone call so called again the next day. By now almost all my nails had chipped and some were cracked off. I had to call back again the next day and then all I got were excuses as to why and they proceeded to try to blame me saying they didn't know what procedures I'd had in the past as if this should matter at this point. Again I was told they would call me back the same day and 3 days later they called to say there was nothing they could do. Absolute waste of time and money not only did they do a poor job but my nails that were perfectly fine before the procedure were now ruined. Don't waste your money. Overpriced and unprofessional.Left photo is 3 days after showing chipped polish and cracked nail. Photo on the right is how my nails looked prior with shellac manicure that was less then half the price and still looked great after 2 weeks until I went to Aura and they butchered them.

I had my hair completly butchered by the hairstylist Lisa this morning. I realized how bad it was when I went back to my vehicle. I came back and asked her why she was thinking and told her she completly messed it up. I grew it out from a pixie and need the back trimmed because it looked like a mullet. She cut the sides and I told her right away that I didn't want the side touched (which we went over in the consultation as well) I am also a hairdresser so I know the right things to say and ask for. She also did a poor job in general. It look butchered around my ear and I found a ton of long hairs. When I confronted her she was super defensive. Did not apologize and told me she didn't need to start her day off like this. I had to go to another stylist and get a pixie cut again in order to fix it. I had to litterally ask for my money back and she was pretty rude about it all. Not impressed and I do not recommend at all.

I was in nelson for work recently and while staying at the Hume hotel, I booked a relaxation massage at the Aura Spa (located inside the hotel). I have to say, it was one of the BEST massages I have ever had! I saw Julie and she was great! I left feeling relaxed and I also must commend the front staff and the ambiance as they are all top notch! I will be booking again next time i am in town!

I had the most amazing facial at Aura Spa and Salon. The salon is beautifully decorated and when you walk in, you feel like you're in a oasis away from all your worries. Sarah is professional, thorough and my skin felt wonderful for at least a week afterwards. Also I've had a manicure/pedicure with Jackie, and again, fabulous! I would recommend this spa/salon to anyone living or visiting Nelson.

Best pedicure ever! I had the reflexology pedicure. The massage was lovely, but 2 weeks later the paint job on my toes looks like the day I had them done. And I am hard on my feet! Would definitely go back!

The staff is great. Clean and pretty place and the services offered are great but the 90 degree angle bench to get pedicures? Really? The pedi would be worth the price if the massage chairs were there.

I have been so impressed by every visit to Aura! The spa is clean, beautiful and relaxing. The staff are friendly and welcoming --most of all, I have loved my treatments over the past year! I always look forward to getting my eyebrows done by Jackie, she is absolutely lovely and I trust her 100%

I had an absolutely delightful experience with the hairdresser, Megan, in Nov 2022. She did a blonde balayage and haircut that I continue to love. She was so comfortable to talk to and has such a professional, pleasant demeanour. I also had a massage and, while I can't recall the RMTs name, she was also really wonderful, with firm pressure and attention to detail. Would recommend both of those services.The only reason for the 4 stars is because the salon is so small. Lots is happening in a tiny space and I don't love the lack of privacy and hearing everyone's conversations. If you are in the single stylist's chair, you can hear and see the people getting their nails done, and visa versa.