Great Lakes Wine & Spirits

I'm not a big fan of their Dock/Gate situation... but they take care of you fairly quick when you're delivering product to them.

I wouldn't attempt a turnaround from the narrow outside street near the very receiving gate, at the entrance shown in the search. Truck Entrance Gate is locked before and after receiving hours.0700 am appt. Docked on-time; unloaded about 23thou in under one hour. Thank you GLW&S!

Clown company clown employees. Think not receiving an order is hilarious literally laughing on the phone.

Nice company. Take my load earlier. No overnight parking

Worst experience delivering ever, arrived early for my appointment by 1 hour. I was given a dock door and then promptly forgot about. I watched drivers come over 1.5 hours after me and get unloaded first! I am currently in the dock 3+hours later .... I am giving them 15 more mins before I leave! DO NOT deliver here the staff is very rude and unprofessional!!!!

The poor lack up upper management in this establishment is almost unbelievable. The supervisors are overworked with no compensation (financially or pto) and the lack of staff makes it almost impossible to take a day off. The interior of the building itself is not maintained properly, allowing the machinery to break down consistently, adding hours on to each evening's shift. Breathing is also an issue due to the mold growing in the bathrooms that seem to be quietly overlooked by the owners. Conveniently, they also overlook Covid protocol and disinfection procedures with no touch points being wiped between shifts. Trying to grow within the company is an impossible task. All upper management share the same race/nationality and have hired the unexperienced instead of knowledgeable in-house staff. This establishment is full of false hopes and dead end promises.

Fcfs I had an appointment for 9:30am and was jumped in front of so I checked in and found out it’s fcfs. 30 minutes to unload

Operation was inefficient and everything is like a after thought on the wine side. Management has never done the job they are supervising. Your pay as a cdl driver is based on how many pieces or cases you deliver. Pay is extremely low for the industry which is part of why they have a hard time keeping drivers. And they dont really pay overtime they have some crazy formula they use to calculate overtime but over time is basically half of your calculated hourly wage not time and a half but half time. Management wastes alot of dot time having drivers wait for a route or do things to make people with easier jobs job even more easy. Management is so inefficient they all work 7days a week. Their international trucks are terrible to ride in. Only allowed one 2wheel dolly when delivering.

company driver parks in no load zone blocking private driveway access. When asked politely to start using the store parking lot zone, driver responded F*** Off

They straight up don’t care about their customers. Their delivery drivers are lazy and will pull up, see the lights are off and drive away, even though we have people there who will come to accept the delivery. Their customer service team won’t do anything to fix the situation and their supervisors are pretty much useless. This is the problem with these companies being protected by the MLCC. All I know is if I don’t get my next order, I’m filing a complaint with the state of Michigan.