Pet Circus 274 Bank St, Ottawa, ON K2P 1X6

Pet Circus





521 Reviews
  • Thursday9:30 AM–6 PM
  • Friday9:30 AM–6 PM
  • Saturday9:30 AM–5:30 PM
  • Sunday10 AM–5 PM
  • Monday9:30 AM–6 PM
  • Tuesday9:30 AM–6 PM
  • Wednesday9:30 AM–6 PM




Pet Circus 274 Bank St, Ottawa, ON K2P 1X6




About the Business

Pet Circus | Ottawa's Most Established Pet Store Location |

Contacts

Call Us
+16132348456
274 Bank St, Ottawa, ON K2P 1X6

Hours

  • Thursday9:30 AM–6 PM
  • Friday9:30 AM–6 PM
  • Saturday9:30 AM–5:30 PM
  • Sunday10 AM–5 PM
  • Monday9:30 AM–6 PM
  • Tuesday9:30 AM–6 PM
  • Wednesday9:30 AM–6 PM

Features

  • Delivery
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • In-store pickup
  • In-store shopping
  • Curbside pickup




Recommended Reviews

Wendy Waserman
09.10.2023
Pet Circus
Jun 3- I am so grateful for this place which is now become my go-to for everything regarding my Muggs.Today I was so pleased to get a recommendation for an ointment to help my little guy with a couple of sores we've been trying to manage at home.Nov 21-Today was a great day for coat shopping and picking up some fresh treatsEdited again Oct 22-I have continued to frequent this little store as my dog loves the fresh food they carry and the customer service is top notch.Edited again Sept 3--each time I edit another star gets added as my experiences continue to improve on each visit. Today there was a warm welcome as soon as I walked in not to mention an employee who went above and beyond to check a policy for me.Edited August 1--I have been back a few times and the service was a tad friendlier.Original Review--This store is conveniently located near to where I live and I was hoping to have found a new place to purchase my pets products. The store is not welcoming and neither are the staff. When you walk in it feels cluttered and a little overwhelming with no signage indicating what is where and neither an employee to help out. On that note, when I did walk through and find an employee available, she gave me a brief hello and I got the impression that I was interrupting her. I perused the store and when I finally ran into said employee to ask her a question I literally got one word answers with no offer of assistance or even inquiry as to what my needs were. When I finally specified what my situation was she referred me to one product that she said her boss used for his dog. She then pointed to him (who at the time was on a latter and clearly busy) to say there he is you can ask him so you know I am not lying". I did manage to get a little feedback from him with much prompting before making my first and possibly my last purchase at this store. There are a many pet stores in the area and I really appreciate good customer service
Abby Mandris
18.08.2023
Pet Circus
Amazing local pet store! Arden was a great help in getting my two male rats. Both dumbo, one regular and one rex. Our go to place for sure!
Connor Edington
20.07.2023
Pet Circus
Staff are always friendly and helpful. They have kittens once in awhile. Lots of toys for cats and dogs. A pretty substantial aquatic section with a wide variety of species including Ghost Shrimp, African Clawed Frog, Axolotl, Zebra fish, rainbow shark... lots of tank supplies too. The store also has some reptiles.
Taylor Trott
19.07.2023
Pet Circus
Bought 5 cat toys today, most are the same/average quality you'd find in other stores just a little more expensive because of the location. The laser pointer I bought doesn't work because the ring that screws the cap to the body is broken and wont unscrew to get the batteries in. It's a low quality product made in China being sold for 8$ because of the area. It's probably a fine store if you're in need but the product quality just isn't there for the price and I'm not going to try to return a cat toy. You're better off going to a bigger store or even a Dollarama or Walmart for the same product for cheaper if ones accessible to you. If not, supporting local is always a good idea too.
Len Bunce
19.07.2023
Pet Circus
The store other pet stores direct you to for small pets, but even for dogs and cays they have an astonishing amount of quality items, crammed into a tight space. In my experience, staff have been consistently knowledgable and helpful and down to earth.Highly recommend choosing this pet store EVEN though I feel a bit clostraphibic inside it.
June Winger
09.07.2023
Pet Circus
Pet Circus has all the supplies I need for my dog, great selection at competitive prices but it really shines with the service. The staff are incredibly knowledgeable, polite and always willing to help! Highly recommended!!!!

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274 Bank St, Ottawa, ON K2P 1X6
Pet Circus