Opto-Réseau Gatineau (Dr Érik Zwarts)
52 Reviews
- Thursday9 AM–7 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–5 PM
About the Business
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Contacts
Call Us
+18195680555
643 Bd Saint-René O, Gatineau, QC J8T 8M4
Hours
- Thursday9 AM–7 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Credit cards
- Wheelchair-accessible washroom
- Washroom
- Accepts new patients
Recommended Reviews
Julie R
12.10.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
The only advise I have is to not take Elders here.Took my 91 yr old dad here September 2020...extremely disappointed with the impatient eye doctor...he came out of his office with dad and told me dad was confused...my dad suffers from Parkinsons and dementia. He said he would call last place dad got his eye exam and will see him at a later date after reviewing his file. Waited 1 month...I called them and they told me they hadn't received his file yet. Afterwards I called many times and they always tell me they will call me back. We had paid the fees and never got a call or refund.
SamLam DX
12.10.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
Malheureusement, le qualité du service à la clientèle de la réceptionniste a changé lorsque ma mère a montré sa carte d'assistance social. Selon moi, ces préjugés n'ont pas leur place. Nous ne manquerons pas de passer le mot. :(
Matthew Charron
23.08.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
Obligé de refaire examen ailleurs car il voulait recharger, pour des verre progressif minimum 1000$, pour avoir bon service tu dois acheter là.
Sweet Beauty Boudoir
03.08.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
Good service .good staff.great experience.
Mathieu Bergeron
30.07.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
Je ne retournerai plus jamais à cette clinique pire expérience, j'ai un dossier là-bas et j'ai eu un accident avec une branche dans mon oeil incapables de faire une place de 10 min pour m'examiner.. j'ai laisser 2 fois mon numéro pour qu'on me rappel il n'a même pas pris le temps de m'appeler seulement pour me conseiller... résultat urgence, ensuite transféré à medigo pour des super soin pour finir par voir un ophtalmologiste
Lyse Rochon
27.07.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
Terrible experience. Doctor Eric Zwarts has zero patience especially if you choose to purchase glasses elsewhere. My appointment was for 2:30. I arrived at 2:15. I waited over an hour. The reception staff is very friendly and helpful. I bought my glasses at Costco, the staff there advised me that my prescription notes were illegal". Dr Zwarts included a note on my prescription that says he doesn't guarantee because it was my first visit and didn't have old prescription. The Costco staff team laughed
Awesome Username
20.07.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
Terrible experience. The eye doctor had a really bad attitude and was very judgemental. He couldn't stop commenting that I don't care about my eyes because the last time I went to his clinic was two years ago. This is not your place to judge about that you know nothing about my situation. He told me incorrect facts which is very worrisome. Very unprofessional. Plus, My eye prescription was incorrect so I had to go elsewhere to correct the mistake.
carmine Verrelli
20.07.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
I have to be completely honest , I normally don’t write reviews, however this place is definitely an interesting experience. If you don't have a choice I guess they are okay but they are expensive and not very accommodating at all .When confronted with this they actually say if you don’t like it we encourage you to go elsewhere. Unbelievable, I have never seen customer service like this in my entire life. They really don’t care for your business or else they would actually make that extra effort. I deal with customer all the time and making our customers happy keeps them coming back. If you don't then you loose business.
Hugo Vadeboncoeur
19.07.2023
Opto-Réseau Gatineau (Dr Érik Zwarts)
They went over and above the expected hood service to make sure I was completely satisfied when a slight issue happened with a pair of glasses. Highly recommended!
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643 Bd Saint-René O, Gatineau, QC J8T 8M4
Opto-Réseau Gatineau (Dr Érik Zwarts)