TD Canada Trust Branch and ATM

I am writing this review to express my profound appreciation for the exceptional service I received at TD Gibson Drive, specifically from an employee named Ahmed. His professionalism, knowledge, expertise, and friendliness were truly remarkable and made my banking experience with TD not only seamless but also enjoyable.From the moment I walked into the bank, Ahmed's professionalism was evident. He greeted me with a warm smile and a courteous demeanor that immediately made me feel welcome. His attire was immaculate and his conduct was respectful, embodying the true essence of a professional. He was prompt in attending to my needs, demonstrating a high level of efficiency and organization. His attention to detail was impeccable, ensuring that no aspect of my banking needs was overlooked.Ahmed's knowledge about the TD’s products and services was impressive. He was able to answer all my questions with clarity and confidence, making complex banking terms and procedures easy to understand. His ability to articulate information in a simple and concise manner was truly commendable. It was clear that he was well-versed in his field and had a deep understanding of the banking industry.Moreover, Ahmed's expertise was clearly demonstrated in the way he handled my financial matters. He provided insightful advice and recommendations tailored to my specific needs and circumstances. His ability to analyze my financial situation and provide suitable solutions was exceptional. He went above and beyond to ensure that I was confident about my finances and banking information. His expertise instilled a sense of trust and reassurance in me, making me feel secure about my financial decisions.What stood out the most about Ahmed was his friendliness. He was not just a bank employee doing his job, but a friendly face that made the TD experience more personal and pleasant. He took the time to get to know me, showing genuine interest in my needs and concerns. His approachable nature and warm personality made me feel comfortable and at ease. He was patient, understanding, and always ready to assist with a smile.In conclusion, my experience at the bank was greatly enhanced by Ahmed's exceptional service. His professionalism, knowledge, expertise, and friendliness were truly outstanding. He is a credit to the bank and sets a high standard for customer service in the banking industry. I am confident that with Ahmed at the helm, my financial future is in good hands. I highly recommend Ahmed for anyone seeking a seamless and enjoyable banking experience. One day, when Ahmed grows, I believe that he will be Executive Vice-President and head of Canadian Branch Banking at TD.

Always friendly and helpful!

Terrible service! I described my problem with my bank account to the teller, showing him my online account on my phone. He literally took my phone, showed me another screen which was completely unrelated to my problem, and said, your account is fine!" I mean seriously!!! This was after TD customer service phone number hung up on me after 20 minutes of waiting