TD Canada Trust Branch and ATM

The british-accented manager there (one of two) must be the most ignorant financial females, I've ever come across.Told me her bank made an error and now I'm holding the short straw for it!?Spoke over me when I told her what the arrangements were, and how it was carefullyset up over hours' time.When I told her that if they reneged on the issue, valued at $$$, I'd take my $$$$$$ account elsewhere, she happily said: okay

I just wished I took the teller’s name but it was the lady who had curly hair and a big nose. Instead of treating me properly as a valuable customer, she was too busy telling me how could be potentially committing fraud which I found very offensive. She didn’t care to listen to my issue and was very cold to deal with. I ended up going to another TD location and got my banking done there. I do not recommend this branch that actually values customer service. That teller and this entire branch needs to be ashamed of themselves!

Jenny is an absolute dream to bank with. She is so kind and knowledgeable and always makes transactions so easy. She gives fantastic genuine customer service. Thank you Jenny!

Everyone at this branch is fantastic. Great customer service, always cheery, helpful and welcoming. Alyssa the financial advisor has helped me with so many issues and has helped get me on the right track! Love these people :)

finacial advaieserver not proper guide to custmer ..and cumited...for product i m more than 10 years old TD bank custmer so i m not happy with some higher position and seeting to chair and time pass....she absulatly free but not follow custmer and just call to inform....pllllllll make sure and talk to manager....

I enjoy going to this TD bank location because the staff here are wonderful cause during covid my worker can't come into locations with me to support me without me wearing a mask but cause of my medical exemptions I can't wear a mask or will pass out in it so I compernised in wearing a face shield instead but am being demanded to wear a mask from empower simcoe if I want my supports met Which is them violating my human rights, as for the staff from the bank on days wether I am struggling or not have been such a big help to try and calm me down when I am crying and take the time to try to get me to understand what needs to be done in accordance to my needs when I first arrive at there location and talk with the teller.

I bank with John at this branch he is great! Always communicating and always keeping me informed trying to give me the best rates and handles my payroll always on time.

Today I visited TD in hopes to fix a service I could not complete online. Jenny was so incredibly kind and helpful. She took the time to explain my finances and the available services. She was kind and thoughtful. I couldn't have asked for a better experience. TD easy web" (no so easy) does not compare to the exceptional customer service that Jenny provides at this location. Thank you!!!"

I have to say I am 53 and have been with TD since I was 17. Today my interaction with my teller Helen reminded me why. It was a quick transaction but her customer care service was outstanding. Thank you Helen for making my day brighter.

I made an appointment with ahuva 2/30 pm.I was there 10 min before,2/30 she was on the phone, I waiting till 2/45,she walked across me and saw me ,she didn't tell me any thing and went to another office,I wait till 2/50,and leave bank with out any apologize form she.I think is not good attitude from person how work for TD bank. I'm so thankful for another person works this branch.Nima