Brewers Direct

Wonderful beer and very helpful staff. Especially the handsome gentlemen in the Brew on Premise" section.Bought all the parts for my kegerator through them as well as about 10 kegs of beer now. The brown ale is great but my favourites are the stout and the NEIPA they recently started making. The west coast IPA was also very good. Haven't had a bad keg yet."

Every worker there knows what they are talking about and will help you at any step in your journey! If you give them a call and need some advice they can usually get any issues dealt with over the phone. Just getting started with crafting and they were tons of help for a first timer! Would reccomend highly to anyone interested.

Met one of the owners who helped me sort out a beer making problem. We chatted for about 20 minutes or so, he seemed very friendly.I have purchased a lot of beer and wine making supplies through the years here and they are always very friendly and knowledgeable. They also have a large selection of products at the warehouse location on St. James. I would highly recommend shopping here for all your fermenting needs.

I purchased a kit and when I opened the clearing products they had expired. I have been a customer there since 1995. Even for a long time customer they would not give me one $4.99 packet of cleaning agent. I proved the package was expired by a year. I will never purchase there again without them opening each kit, checking the expiry date on each product. They know zero about customer service. I think I will cross the street to Wine Sense!!

If I could give 0 stars, I would. Customer service is terrible - everyone I’ve ever come across seems bored and they are unfriendly and unhelpful. They also randomly close down the store in the middle of the day which is incredibly frustrating when you’re on a schedule with your wine and you need something from the store. I’ve even called the day before (I had to call at least a dozen times throughout the day before someone actually picked up the phone!) to confirm the hours and I showed up at 3pm, which is well within the store hours that I had just confirmed, and here they decided to close at 1pm that day. It’s a terrible store! Go to The Wine Baril instead - they are friendly and helpful and keep consistent hours!

I found these guys to be very helpful. For a first timer and making something, they ensured I had what I needed and not over sell me on things I could get elsewhere or wasn't nesscary. Further, they ensured I knew what I needed later on. Last they ensured I knew what to do during the fermentation process and what to look for and do to ensure my finished product was good.And I am very pleased with the final product.

All their beer kits are always just mashed together expired ingredients. They don't bother to properly package their hops so they go rotten quickly won't be shopping their anymore. I goto graintoglass for all beer stuff now

Customer service is horrible, I placed an online order, when my order showed up it had additional items added to the order, one item that was added to my order was liquid smoke, the liquid smoke seal broke and drained out in the box destroying everything I had ordered. When I emailed the store they just said Sorry to hear that. I then called the store and asked to speak to the manager, the manager said they would re-send me my items but never came through on their promise. Since then I have not placed an online order with this place. My advice is to beware, they do have great prices but when you loose a $130.00 on 1 damaged order it makes it worth the while to order from different company.

It a great store but the normal prices on the website don't match up with what's on the shelf. Also if it's on sale on the web page don't expect to get it in-store on the product.If you need it they probably have it but it seems whatever sticker is on the product is the price you will pay. So they get 2 stars only because they had some odd stuff i was looking for not because of service at the cash. Hopefully this was just a one time problem on all the stuff I got.

Good selection on beer, wine and spirit supplies. Staff at this location are leaps and bounds better than the St Mary's location. These guys are friendly and helpful.Didn't rate 5 stars as they've been jacking the prices up way too much year over year and it seems to be getting worse. If you're like me and do your research online for the best price then go in and buy make sure they honor their website's price as often times they advertise a lower price online and ring up more at the till.