Royal De Versailles Jewellers - Rolex Official Retailer

From the moment I was referred to Anna, she was polite, patient and very friendly. Anna listened to what I was looking for and reassured me that she would do her very best to help me. Anna delivered with finding us the perfect timepiece. She made buying my first Rolex a very special experience. I highly recommend Anna for your next special purchase.

My husband and I came to inquire about a watch and by luck went home with a Rolex for him same day. The gentleman helping us, Tyler, was by far the best part of our experience. He was extremely knowledgeable, upfront and so personable. We highly highly recommend coming here but I think Tyler going above and beyond was the best part!!

I had the good fortune of being able to come in and finally purchase a dream watch from RDV, specifically going through the experience with Tyler. I didn't know what to expect, but Tyler guiding me through the process was head and shoulders above expectations. It was a great moment and if I'm lucky enough to do it again I'll make sure to leave this same review. Tyler was very professional, knowledgeable and personable throughout.

I needed a dress watch for an upcoming wedding, and I decided to stop by RDV. Carina helped me out in narrowing down my choices, she showed me all the watches that I wanted to see and gave me recommendations based on my wrist size. In the end the IWC Portugieser Chrono spoke to my taste the most. Carina took the time to explain all its functions and the warranty offered, she was very patient and highly professional! I would recommend RDV if you are in the market for a luxury watch, excellent service.

I recently had the pleasure of interacting with Tyler from RDV, and I must say that his customer service skills were exceptional. From the moment I reached out with my query, Tyler went above and beyond to ensure that my needs were met.His friendly and professional demeanor made me feel valued as a customer. He was attentive, patient, and took the time to listen. Tyler displayed an impressive level of product knowledge and was able to provide me with accurate and helpful information to address my questions.Overall, I cannot speak highly enough of Tyler's customer service. His positive attitude, attention to detail, and genuine desire to assist customers make him a true asset to RDV. I would not hesitate to recommend him to anyone seeking exceptional customer support.Thank you, Tyler, for your outstanding assistance. It was a pleasure to have you as my point of contact, and I appreciate your efforts in ensuring a smooth and pleasant experience.

Finally picked up my Air-King yesterday and Anna was an amazing AD rep. I felt like part of the family. So happy with my Rolex after a 29 month's wait. Definitely worth the wait. I want to thank Anna and appreciate her really delivering.

Had an amazing experience with Sales Rep Anna who got me a watch for myself the same day I walked in. She was really nice and cooperative and took my request for my dad! I’m looking forward to her call when the watch comes in hopefully it’s soon!The entire company is really nice and professional! After going to several Rolex Authorized Dealers across the city I would say RVD is the best!

My experience at Royal de Versailles was outstanding, largely thanks to Aki! She demonstrated an impressive knowledge of Rolex watches and a genuine passion for horology. Her assistance wasn't merely about selling me a watch, but about helping me find the perfect fit that matched my style and desires. Aki was patient, insightful, and took the time to understand what I was looking for. Her recommendations ultimately led me to the Rolex of my dreams. If you're in search of a luxury watch, I strongly recommend Royal de Versailles, and be sure to ask for Aki. Her expertise and dedication will make your experience unforgettable.A big thanks to the entire team as well, such an inviting environment, already looking forward to buying my next jewelry from them.

I’ve had a fantastic experience purchasing watches with Tyler at RDV. From the start, he displayed a mastery of knowledge for the various models of watches we were interested in.However, what sets Tyler apart in my opinion, is that you can genuinely tell and feel that he cared about his clients. He went above and beyond to listen, understand and guided us to select a watch that we were extremely happy with. Throughout the whole process, we found Tyler to be incredibly personable, relatable, while maintaining the highest level of professionalism.In the end, I was able to purchase my dream watch and the entire process was made enjoyable due to Tyler & the RDV team. This was the best experience I’ve had with a watch purchase by far, I’m extremely grateful for Tyler and would highly recommend anyone looking to purchase a timepiece to head over to RDV and ask for him.