Enterprise Rent-A-Car

To my experience, the best car rental branch in Edmonton. Despite the shortage of rentals, esp. Trucks, the staff did it's best to fulfill my desire" to have two dedicated rides to be rented. Awesome job

I had a great customer experience here, received a free upgrade. shout out to Danny the shuttle driver, he is amazing!!!!

Very quick and friendly staff! Painless to walk in and get the vehicle we rented.

If I could select 0 stars, I would. The manager was very disrespectful and unprofessional. He interrupted me several times from start to finish and didn't seem to hear anything I said. He was sarcastic and genuinely didn't seem to care about my situation at all. I'm actually in shock that this is how they speak to people. Then there were discrepancies in the security deposit amount (I had called the day prior & was quoted a different amount), which I was told is my problem, not theirs. I asked if they could look into it, I was told no. I asked why, they had no explanation. They do NOT honor what they quote their customers and when I asked why, he said it's out of his control, then immediately after adjusted the price (after just telling me he had no control over it... evidently not true). Every time I asked a question, I received a different answer. At the end of the day, I would've paid the higher security deposit if the customer service was there. If they would've made any single effort to help me, I would've been happy with that. I ended up cancelling the entire thing because the service here is HORRIBLE.

Horrible. Vehicles are filthy. Broken down and service horrible. I used to rent from 170st a lot. Way better than the one on Argyll

Absolutely horrible customer service from initial contact. Driver was lousy and kept complaint about other drivers and being hungry. When I approached the office, the man explained that I was qualified for a luxury vehicle. He gave me an SUV which was horrible to drive and did not even have a remote start. The stated he would call me back once he had a luxury vehicle; however, I ended up going to another location (170st) with EXCEPTIONAL customer service. Although I did not end up with a vehicle similar to mine at all, the Camry was better than the Boat SUV and the horrible customer service. I called enterprise as I believe I lost something with no return car and although I have my car back, I am still awaiting for the deposit they demanded. Don’t go here to waste time

Rented online from another location and after confirmation they had no vehicle for me. I was directed to this location having an suv for me though they refused to provide a ride back to my apartment because it is now too far away? I reserved at the closest location to me and now their issues have become my expense. Keep your SUV I will cancel my weekend and may make arrangements elsewhere in the future. Now I get to pay to go home anyway grrr!

ABSOLUTELY SCAMMERS!!!! worst customer service from RAHUL,i filled up my gas tank before returning and asked they guy over there as well check the car before i leave, and he said we are not allowing to check. so i left the key with him. And then he called me and said you are missing 3 litres of gas we gonna charge you, and as i was talking to him now he said you are missing 5 litres and then 6 litres and at last he said i am gonna charge you for 7 litres and when i asked him for his employee number to complain he hung up.

Choose this location as it was close to work. Had originally booked a small compact was pleased to get the upgrade to a midsize sedan upon availability. Had a 2021 Mazda 6.Everybody I had dealings with were super friendly and helpful taking the stress out of needing a rental after an accident with my personal vehicle.Would recommend this place. Maybe when vacation time rolls around….