Prism Eye Institute 7700 Hurontario St Unit #605, Brampton, ON L6Y 4M3

Prism Eye Institute





1973 Reviews
  • Friday7:30 AM–6 PM
  • Saturday8 AM–2 PM
  • SundayClosed
  • Monday7:30 AM–6 PM
  • Tuesday7:30 AM–6 PM
  • Wednesday7:30 AM–6 PM
  • Thursday7:30 AM–6 PM




Prism Eye Institute 7700 Hurontario St Unit #605, Brampton, ON L6Y 4M3




About the Business

Prism Eye Institute |

Contacts

Call Us
+19054563937
7700 Hurontario St Unit #605, Brampton, ON L6Y 4M3

Hours

  • Friday7:30 AM–6 PM
  • Saturday8 AM–2 PM
  • SundayClosed
  • Monday7:30 AM–6 PM
  • Tuesday7:30 AM–6 PM
  • Wednesday7:30 AM–6 PM
  • Thursday7:30 AM–6 PM

Features

  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required
  • Wheelchair accessible seating
  • Wheelchair-accessible washroom
  • Washroom
  • Accepts new patients




Recommended Reviews

Annie
18.10.2023
Prism Eye Institute
I had a 9:00am appointment today. Got to see the doctor at 11:30am. This is ridiculous and very poor time management on the clinic’s part. I was told to wait in the room for the doctor at 10:30am and doctor arrived at 11:30am.Please give some consideration to your patient’s time. If you know you’re running 2 hours behind or if you’re overbooked, please tell your patients to come late. The doctors are running behind schedule EVERY time not OCCASIONALLY as alleged by the staff.Please go somewhere else if you value your time. A complete waste of your day, especially if the doctor sees you for 5-10minutes.
Wendy Watts
15.10.2023
Prism Eye Institute
Worst Customer Service!! I have been trying to contact the Hurontario office for over 5 months now. 7 emails and 9 voice messages later, still no return call. I spoke with a different secretary (grateful she took my call) just to make sure that Dr. K was still alive and practicing. She gave me the resource persons email for Dr. K. and 4 more emails later, still nothing. So sad that our eye health is not a priority for that reception area. I can't blame the Dr. if she is not even aware that her patient's cannot contact her.
Rising Son
13.10.2023
Prism Eye Institute
Dr Mills is extremely nice. The other staff today could use a lesson or two on politeness. The one who did my test last week was also very nice and polite.
Anurag Kumar
11.10.2023
Prism Eye Institute
Unprofessionally run, call center / customer service wait times are more than 30 minutes for 2 simple locations, doctors are overbooked, places are not maintained too well. Will give you too many personally paid (not covered in ohip) tests that might not be even required, even before doctor can see you. Wait times in clinic are long, so go 30 minutes before your appointment time, then you have to wait still, but not hours more than, your said appointment time, they are usually understaffed as was informed by the team there frequently. Soap and sanitizer dispenser don't work even though promised by reception that it will be fixed 2 times that we escalated it. Everything is bit over priced than what you can find online or in pharmacy. Parking is an issue in front of the office so have to go an park 300 meters away behind the building. The gate is in the corner and not in the front.
Rafal Kopec
10.09.2023
Prism Eye Institute
Good clinic and knowledgeable staff. However, good luck of you need to contact the clinic few months after surgery. Call centre has you press all bunch of numbers just so half hour later you get transferred to a voicemail that nobody returns your call. Website contact: They want all sort of info, on-screen eye exam, photos of eyes, and nobody even gets back to you. I guess no extra money from OHIP after surgery do they don't care.
Jyoti Kamat
07.09.2023
Prism Eye Institute
Dr Mills is a very good Doctor. He is very thorough with treatment options also caring and understanding as well. So 5/5 stars.However I am very unhappy with the time it took. I had a 2.30 pm appointment and was called early before the appointment assumingly for some eye tests. I went to the clinic at 2 pm and eventually got to see the Doctor at 4-15 pm. There should be some healthy respect for patients time also.The Clinic staff is courteous but they must have to think in terms of how there could be minimal wait time for the patient also.
Deb
22.08.2023
Prism Eye Institute
I had my first appointment today with Dr Maharaj. Every person that I met there today was so kind and informative. I am looking forward to my upcoming treatments. My only negative was how hard it was to initially get through to someone by email and phone to ask about my referral.
Richard Clarke
23.07.2023
Prism Eye Institute
Took longer to see Dr Shoan than comfortable but he was very good at explaining the results of surgery. Also gave some very good advice on the next step. Look forward to meeting with him again.
Dana Sheppard
19.07.2023
Prism Eye Institute
Dr. Mill’s had been my husband’s specialist for six years as he has a rare eye disease. He is truly an amazing doctor. He is very down to earth and talks to you, one to one. He is extremely learned and my husband trusts him 100%.
Lassie Khan
18.07.2023
Prism Eye Institute
She was excellent. I had concerns from not only my most recent cataract surgery, but from the prior surgery on my other eye. She immediately looked into it. She took her time and allowed us time to recall all the questions we had and she answered all questions with full information. She was 'present' at this meeting and not just moving us thru the system. She had first hand experience and knowledge which really helped her understand our concerns and address them. I have been to many eye doctors in life with myopia and retina issues - she was only seen for cataract follow up but was excellent.

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7700 Hurontario St Unit #605, Brampton, ON L6Y 4M3
Prism Eye Institute