Purolator

Please work on your customer service skills. It’s not your job to make customers feel incompetent. If you don’t want people to place their returns on the counter, remove it from the directions on the screen. I’m sure it can get frustrating to remind customers to do things but good customer service goes a long way.

One of the worst service I’ve ever had. The employees aren’t helpful and they are showing arrogance. Also not giving the correct response. I have been waiting for my parcel for the last 5 days which is not delivered yet. The employees are lazy and are not happy to work and help. Please use another carrier for package delivery.

The Black guy that works here at the front in packaging/drop off is sooo rude, inpatient, inappropriate and unprofessional. I've only been here twice and it's the same bad behavior. It's like he hates his job and has to get some validation in a toxic way!Always makes dropoffs (something that's supposed to be quick and easy) unbearable.Prefer UPS all the time but silly Amazon sometimes don't offer the option.

my package pickup time was 9 am To 1 pm . i waited till 1 pm but driver didn't come . At 2 pm , i got one call but i left my package outside as advised but driver didn't even tried to check other door. This had happened twice as I saw him doing this for the first time . when i was about to leave

Purolator is a Canadian courier and freight company that provides a range of shipping and logistics services to businesses and individuals. The company offers a variety of delivery options, including ground, express, and international shipping, as well as specialized services such as temperature-controlled shipping and dangerous goods handling.Purolator is known for its reliable and efficient services, and it has a large network of facilities and distribution centers across Canada to ensure that packages are delivered quickly and on time. The company also offers a range of online tools and resources to help customers manage their shipments and track their packages in real-time.

I asked my wife to pick up my package with a slip that was left in my door. One of the staff didn't want to give the package even she showed the ID with the same address. She was very rude and unprofessional. She was repeating the thesame words over and over-like a robot. No feelings, or intention to provide a good customer service to help people. :(

Automated shipping solution including payment. It's a self-serve.

This facility is open 24 hrs. Convenient, with packing materials and label printing. Simply bring the Amazon return item with the QR code on your phone.

Terrible, 30 minutes from my house yet they bring my packages here. Rude staff, totally unhelpful. Lost my package and refused to redeliver when they found it as it was on the same day. Never use this shipping company for anything. Rachel Y needs more training.