Carter's - OshKosh B'gosh

Garbage store that doesn't accept gift cards but will sell them to you? Lied about not accepting gift cards and that their system changed" but I was able to redeem it online 10 minutes later. Is this a franchise?"

Went on black Friday weekend. The staff is great and patient

Love getting items for my granddaughter but hate when the store is so busy and it is very crowded

A longtime customer of Carter's I was sorely disappointed with my in-store customer experience today at the Yonge-Eglinton centre.I received a gift online and wanted to exchange 3 items. However, the items that I really wanted were only available online. Thus, I figured I would have to return the original 3 items in-store, receive a store credit, and then purchase the desired items online - a headache, but not impossible.Upon presenting my shipped gift receipt, I was incorrectly told that I would not be able to ecchange the items for store credit. After much debate, the manager corrected the sales associate and the sales associate returned the items and credited me the amount onto a Carter's gift card.I then went home and tried to order the desired items online and was told my gift card had zero balance! And this is despite receiving a printout with the balance" on the gift card.I called the store and was told that I would have to go back in-person so they could rectify the situation.In the store

Good quality fabrics at decent prices. The designs and variety should be improved

I shop for my kids from here. They have a good and inexpensive collection of kids clothings.

It is one of the good options for babies and small kids shopping. Quality is good but price are little higher.

Very nice clothes. Adorable. Staff are very nice and helpful.

I have purchased clothes for my daughter from Carter's in this location using the Yonge Eglinton Center gift card ( which is also accepted in many stores within the premises) . However the new staff at Carter's did not know how to accept the payment in their system and simply rejected my card saying it is not acceptable in this store. I showed them the payment history of the same card, but the cashier was extremely rude and just rejecting the card, which clearly shows that they were not trained how to apply different payment options in their system.Staff needs more trainings in customer service!!

Had to wait ten minutes while two workers helped one lady do a return. They helped other people pick up packages and answers questions but completely disregarded and ignored us, they were all smiles while talking in their language and laughing as they checked us out. Its a kids clothing I don't expect they know what costumer service is.That's why the store is always empty.