Magic Touch Dry Cleaners

DO NOT GO THERE! If you value your clothes, your money, or yourself, avoid this place at all cost!First of all, the owners/tailors don’t even speak English well. I’m not being racist or stereotypical. The owners are a Korean couple and their English are not good, not good at all. So first off, how do you even get the alternation done right if you understand or even try to understand what the customer needs. And,when you give them a second chance to fix it, they don’t even know what they did wrong or how they should fix itSecond, they don’t even respect their customers with any courtesy. You walk in to their shop, they don’t even say hello or smile to you. They just show you a stone-cold face the entire process like you owe them money. Then, they are also extremely rude. When I went pick up my alerted blazer and found there’s still a hole not closed. The owner called his wife who did the alternation and they were talking, cursing in Korean very loudly. Maybe they don’t know I understand the Korean curse word, oh but I do.When you reach this point of the review, you would think “wow, that’s pretty bad”. Well, that’s not even the worst of it. With the high prices for their services, i.e. $9 for shortening pants, $20 for shortening shirt, and $35 for shortening blazer sleeves, you would think they at least do a good job tailoring with their rude customer service. But, I couldn’t be more wrong. They’re late on agreed date, and they make changes without even asking the customer. I brought a blazer for sleeve shortening and my girlfriend’s Italian handbag for zipper fixing. I brought the handbag with its original zipper hoping asked if she can fix it. She didn’t say whether she can or cannot fix it. She just said, “I will see what I can do.” When I come pick up my stuffs in a week’s time, the blazer turned out to still have a hole in the cuff, and the handbag had a new but out-of-place zipper. The new zipper is not even the same style of the handbag. When I asked for where the original zipper is. He said she threw it out. I told him and her, it was not his or her right to throw out the original zipper as I wanted the original zipper fixed. If she can’t fix it I will try some other place. The owner kept saying he or his wife didn’t do anything wrong and continued to ignore my complaint.I’m very upset of the quality of their work, and I’m furious about their customer services. Despite the unpleasant experience, I still paid the full price of services agreed upon. I just wanted to get my point across, and the owner just refuse to listen and kept arguing with me. He didn’t even say a single “sorry” of show any sign of respect in the entire process.A side note of what I found in the available Google reviews, the two 4-star reviews left here are by people with last name “Choi”. The owners’ last name are also “Choi”, coincidence?!

Been coming here for almost 7 years now. Very friendly, reliable, and most importantly the quality is great. If you are looking for quality dry cleaning for a fair price, this is the place to go!

Reliable, hard-working family-run dry cleaner. Wife and I have jobs that require their services regularly. They do a good job on the clothes, at a fair price and get us in and out the door quickly without any fuss. Been using them for years.

Amazing quality!

Great place to get alterations done.

I discovered this dry cleaners 2 years ago while driving to my mom's work meeting on the main street. Been going here ever since. They've done a great job with dress shirts and suits that I require cleaned free of stains and pressed for work.

I don't know why they charge $4.85 to dryclean. Everyone else chsrges $2.5.. the girl working the front counter so grouchy.

I cannot express enough how satisfied I am with the exceptional service provided by Magic Touch Dry Cleaners. From start to finish, my experience with them has been nothing short of amazing.First and foremost, their attention to detail is truly remarkable. Every garment I entrusted to their care came back looking immaculate, as if they were brand new. The quality of their workmanship is unparalleled, and it's evident that they take great pride in what they do.The staff at Magic Touch Dry Cleaners is incredibly friendly and professional. They greeted me with a warm smile and were always willing to answer any questions I had. They made me feel like a valued customer, and their personalized approach left a lasting impression on me.Moreover, their turnaround time is impressive. I was pleasantly surprised by how quickly they were able to clean and press my clothes without compromising on the quality. It's clear that they understand the importance of timeliness and efficiency.Another aspect that sets Magic Touch Dry Cleaners apart is their commitment to eco-friendly practices. They use environmentally friendly cleaning solutions and employ sustainable methods, which is something I greatly appreciate. It's refreshing to see a business that prioritizes both exceptional service and environmental responsibility.Overall, I wholeheartedly recommend Magic Touch Dry Cleaners to anyone in need of top-notch dry cleaning services. Their dedication to customer satisfaction, attention to detail, friendly staff, and commitment to eco-friendliness make them stand out from the competition. Trust them with your most delicate garments, and you won't be disappointed. They truly deserve every single one of their five stars!

Do not bring your clothes here! Brought in a winter coat with leather buttons - looked like they didn't bother covering up the leather before dry cleaning, and now I have a black coat with brown peely buttons. Gave them a second chance and brought in a Theory suit - completely ruined the fabric with their ironing. All the lining has a weird white tinge to them, and the suit has a plastic-y/waxy texture to it now (it was a summer suit with Polyester material and probably shouldn't have been ironed at high heat). Beware!!

Horrible Dry Cleaner, they stitched a pair of dress pants which broke apart in a week. We asked for a repair but we were charged full price, with no warranty at all over their work. We have had similar horrible service in the past, but the owner’s attitude today was the last straw. I would highly recommend finding any other dry cleaner.