Appletree Medical Group

Terrible service!In fact one of the worst! The wait time is crazy, whether you have an appointment or not, you’re waiting. First time without appointment I waited over 3 hours the second time with an appointment I’m still waiting - it’s been 30 minutes.I approached the front desk person and they told me ‘ok I’ll put you through next’Like seriously people?Looking for another office - too bad, the doctor is good and seems to genuinely care.

AVOID THIS PLACE AT ALL COST. Average wait time is minimum two hours even booked appointment. I'd rate this place negative if I could. Dr. Michael Vizel has no respect to his patients. I wanted to ask a few more questions and he asked me to book another appointment, which would be another hours of waiting. Horrible experience.

Always there is no doctor in this clinic at all, and when I gave them a phone call to take appointment to avoid to go when I am sick and can not find any one , they advice to can just walk in until noon, I went in 5 minutes to find the reception said that doctor is busy and can not see me. I contacted again to surprise that the same number told me sorry we adviced you by mistake to go to the clinic now you can taappointment for you then the lady in the reception asked the doctor to accept me because inconvenience, he accepted after 2 hours waited as I appreciated that he accepted me he meet me in patient room and kicked me out after took all my card and wight and blood pressure by the helper and asked for my family doctor.

THIS IS A BARE BONES OPERATION. AVOID AT ALL COSTS. I went to the walk-in on a Saturday.. online it said they open at 12pm.. when I called they said 9:30am and when I showed up it was actually 12:30pm.. after waiting until 1:30pm the doctor hadn't shown up because they were stuck in traffic. If a doctor can't even get to work within an hour of when they are supposed to be there I don't trust their professional judgement in giving me an accurate diagnosis! I walked out. Pathetic.

*Stay away from this place at all costs*Worst clinic ever.Doctor is rude and mad all the time. Very abusive behavior toward his employees and his employees are rude as it can get as well. Just wasted 3hrs of my time then blame me for their mistakes. What the hell is happening to the customer service?

Although it took almost 2h to exit the clinic after my appointment scheduled time, I had a lovely experience with Dr. Vizel and all the other staff. The nurse is very kind! The place could have better lighting and be more cleaned on the corridors and entrance, but overall the experience was very good and up to standards. So far, I recommend!

If you were dying and needed a family doctor, you should go to a walk in clinic than going to Appletree medical group. There are lots of problems with them.First, my doctor is available only once a week. There is no other communication tool for me to be in contact with him during the week. No email contact to clinic, to my doctor, no phone call, literally nothing.Second, sometime even for the day that the doctor is available, he is fully booked and I have to wait for two weeks to get an appointment with him.Third, I used the virtual appointment option on Appletree medical group website to book a virtual with one of their other doctors. Also, I took a screenshot for myself from the schedule showing the booked appointment. 2hrs before the appointment, I noted that there is no such booking on my schedule and it has been deleted without updating me about any cancellation. I called them and explained the issue. They just felt sorry for me and said they can not see any record of booking or cancellation. I asked him to give me an email address so that I can share the screenshot with them but they just refused and said if there was anything, they should be able to see that.They are literally terrible.

Disastrous Child abuse family doctor Noah Vale !!!!be careful never send any minor kids to his clinic!! Very bad disrespectful not even a normal human being .very low using bad words in front of kids!! I went the first time with my 14 years old boy to check he was coughing, after 3 hours we came in to the checking room Vale told my 14 years old son I will consider you as an adult and you can “kick your mother out “ then repeated if you want to talk about private issues and show me any thing as secret you can just kick your mother out! He kept on encouraging him with his bad vocabulary to kick me out disrespectfully with degrading looks and words! I felt what is he saying is that a kind of humour here!?then my son told him no I want my mother with me it’s just a chest normal examination after all for his cough plus he is not doing his job he is just a family doctor here not an analyst or therapist!! We went on last Tuesday for a another follow up and again asked my minor kid the same thing do you want to kick your mother outside!what a crazy person before being a family doctor he should know how to talk to kids and teaching them to disrespect their mothers in a very mean and rude way!

I had an appointment, and I had to wait for an hour to see a doctor even though nobody's here waiting. I'm not comfortable discussing my health concerns with the receptionist she asked me that I can't have multiple inquiries, and I can see the Dr only for one inquiry.

The waiting time is RIDICULOUS!!!you need to wait at least ONE hour even with an appointment booked!! I asked the receptionist when can I check in since I’ve been waiting for more than an hour. And she asked me to sit down and wait for them to call my name, and said we are always behind in time ???The doctor seems good although the whole process was really short. (I personally don’t mind no small talks as long as my problem got resolved.)All I am asking is PLEASE RESPECT EVERYBODY’s TIME!