Ramada Plaza by Wyndham Gatineau/Manoir du Casino
1320 Reviews
About the Business
Ramada Plaza by Wyndham Gatineau/Manoir du Casino | Gatineau, QC Hotels | At Ramada Plaza by Wyndham Gatineau/Manoir du Casino, our welcoming atmosphere and convenient amenities, such as free WiFi, offer an ideal stay in Gatineau, QC.
Contacts
Call Us
+18197777538
75 Rue d'Edmonton, Gatineau, QC J8Y 6W9
Hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Healthy options
- Small plates
- Lunch
- Dinner
- Dessert
- Seating
- Washroom
- Casual
- Cozy
- Groups
- Accepts reservations
- Great tea selection
- Alcohol
- Beer
- Cocktails
- Coffee
- Hard liquor
- Wine
- Bar on-site
- Outdoor seating
- Romantic
- Upscale
Recommended Reviews
JOshua Saganash
30.08.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
Upon entering the room, we checked the beds to see that they weren't changed. A/C was broken. When wanting to change the room, they refused at first and wanted to check the proof. We arrived at 6pm, left the AC on and we came back to a hot room. We took photos of the dirty bed, broken mirror, etc. Awful service from the front desk. Long wait to change room after a long fuss with them. For 576$ for two nights is a rip off. Spend your money elsewhere.
amir balaie
28.08.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
For sure, one of the worst hotels I have ever been at. Safety hazards, very unprofessional staff, and location is not premium as well. We needed extra blanket as when it was sleep time we found out, the sofa bed didn't have any blanket or pillow. The person working at night said I am alone and I can't do that. When insisted that you are supposed to provide the basic service when someone pays for a room and how are we supposed to sleep without pillow/blanket, he started saying crazy things like Why are you shouting at me" (no one was shouting)
Oto G
24.08.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
Disappointing Stay at an Old and Neglected HotelRating: ★☆☆☆☆I recently had the unfortunate experience of staying at an old hotel in dire need of renovations. From the moment I arrived, it was clear that this establishment had seen better days. I feel compelled to share my honest feedback to warn others, as my stay was marked by constant noise, a lack of attentive staff, and subpar services.Let's start with the physical condition of the hotel. The building itself appeared worn-out and neglected. The rooms showed significant signs of age, with peeling wallpaper, faded carpets, and outdated furniture. It was evident that a renovation was long overdue, as the overall atmosphere was far from welcoming.The noise levels within the hotel were truly unbearable. Thin walls and insufficient soundproofing meant that every footstep, conversation, and door slam echoed throughout the premises. Sleep became a luxury, as I was constantly disturbed by the commotion both during the day and at night. If you value peace and tranquility during your stay, I strongly advise against choosing this hotel.Overall, I must emphasize that this hotel does not meet the expectations of a comfortable and enjoyable stay. The outdated facilities, persistent noise disturbances, and insufficient staffing all contribute to a disappointing experience. If given the choice, I strongly urge prospective guests to explore other accommodation options in the area.It is my sincere hope that the management of this hotel takes these criticisms constructively and takes immediate steps to address the pressing issues. A thorough renovation, investment in soundproofing, and an increase in staff would go a long way in improving the overall guest experience.Your travel experience deserves better than what this establishment currently offers.
R Sethi
15.08.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
Racist behavior by the management and front desk. Told me and my child that the Ramada routinely does room inspections before allowing check out. I've stayed at countless five star hotels and never encountered this, so I was surprised. I found out the next morning that it was a lie. The Caucasian Quebecois that were staying there on tours were not subjected to this absolute Ramada policy.""
Sergio Junior Nesparoli
24.07.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
the rooms aren’t clean and in need of some new furniture cause they seem used and abused. some renovation on certain walls are needed nothing major just some little holes where something once was.The hallway seems like the hallway of depression not sufficient lighting and a awful carpet. One great thing about that hotel is that your 3 minutes from casino( maybe not so great for some ;-).
Jiten Patel
20.07.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
We had a great stay at this place. The owner of the hotel was very supportive. The AC in our room was not working properly. We went to the reception to complaint about it and the owner over heard us and he asked his staff to give us a new room which was actually a 2-level suit. It turned out to be the best stay during our trip. Thanks to the owner and entire staff.
Uzma Asrar
19.07.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
We paid ~$500 for two nights. I won’t comment on the location as I didn’t mind the commute to Ottawa’s major attractions. I am only going to comment about the room. It was not well kept at all. The floors were sticky and dusty. On the second day, we asked for housekeeping but no one came. The TV was broken. We were told there is a microwave in the room but there wasn’t. Upon asking, the staff brought one for us (which was nice). I don’t think I will be staying here again.
Amin Tizdast
19.07.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
During our stay at this hotel, we unfortunately experienced a series of highly negative incidents, which I would like to outline below:Elevator Incident: One of the elevators was out of service, leaving only one operational. Regrettably, this remaining elevator presented a serious safety hazard. As I entered, the doors abruptly closed, posing a risk of trapping my hand. The elevator continued its motion, forcefully pushing me until I had to quickly jump out, with the doors showing no signs of pausing to prevent a potential accident.Insufficient Blankets: Our room lacked an adequate number of blankets. Each time I requested an additional blanket from the reception, the staff responded rudely, explaining that they were the sole employee on duty and therefore unable to fulfill the request.Breakfast Shortcomings: Despite being charged for breakfast, our experience was far from satisfactory. When we attempted to have a glass of milk, we discovered that only two milk bags were available, both of which were empty. Upon bringing this matter to the attention of the hotel, we were informed that they had unexpectedly run out of milk due to an underestimated guest count. However, it's worth noting that there were fewer than 20 guests present in the restaurant.Overall, our stay at this hotel was extremely disappointing, characterized by unsafe conditions, unhelpful staff, and inadequate amenities.
Bachir Philippe
18.07.2023
Ramada Plaza by Wyndham Gatineau/Manoir du Casino
The staff respond fast to any request. Rooms are kept well. Not much of a view but good location. Gym is decent, pool is small but nice, dry sauna is a nice addition. Breakfast is $12 for all you can eat toast, scrambled (or you can order), sausage and soft pork are so so, French toast is yum, taters and beans are OK.
Add Review
Map
75 Rue d'Edmonton, Gatineau, QC J8Y 6W9
Ramada Plaza by Wyndham Gatineau/Manoir du Casino