Fitness Depot

Great service. I placed an order over the phone and received my equipment on the afternoon. Philippe was very helpful, gave good advice and deliver on time. Highly recommended. Thank you!

Excellent service!!! Sent an email to check inventory and got a reply very quickly. When I went to the store to pick up my equipment I got great advice. A very positive experience.

Not much inventory and employee didn’t seem interested in helping us. Was more interested in staying behind the register and talking with other employee. When I requested if he could call me when products I needed came in, again no interest. He walked away from twice as I was asking a question. The store is unorganized and lacking inventory. No interest in customer service either, first I asked if he can call me and put aside what I need, he shrugged his shoulders then I asked if I should call to see if they got what I need before driving 45 minutes to get there and the response I got was “ if we answer the phone you’re lucky because we’re busy” meanwhile the employees seemed only interested to stay planted behind the desk near the phone! I’m going to try somewhere else next time and I regret buying anything from Fitness Depot.

Worst customer service I have ever received. Rude and impolite for no reason.

Excellent service and a great selection. Prices are less than on Amazon.

When I walked in, it was like I was completely invisible. No one greeted me or asked if I needed any help and I spent at least 30mins looking around. When I asked a question to the guy behind the counter he could barely take his face away from his computer screen. Customer service was unacceptable!

Terrible terrible customer service!! Went in with barely anyone in the store and the guy behind the counter was clearly not interested in helping any customers.

Service is a little slow to get but the products are reasonably priced and work well

Just terrible customer service. I said hello to the employee at the cash and he knotted his head no words, rhen any question was a 2 words answer. Couldn't care less. Other then that, they have a lot of products at a good price. Just prepare yourself

Unable to reach anyone by phone. Unable to make online purchases. Product needed says to call for privé, yet it’s been one week, I always get a message. This is not acceptable in 2020.Phone orders and online orders should be easily accessible. Highly disappointed that a retail store such as this has not yet understood that.