Purolator
372 Reviews
- Friday7:30 AM–6 PM
- SaturdayClosed
- SundayClosed
- Monday7:30 AM–6 PM
- Tuesday7:30 AM–6 PM
- Wednesday7:30 AM–6 PM
- Thursday7:30 AM–6 PM
About the Business
Shipping, Freight & Courier Solutions | Purolator | From integrated business solutions to mailing and tracking services, Canadians rely on Canada's largest courier network for all their shipping needs.
Contacts
Call Us
+18887447123
41 Grant Timmins Dr, Kingston, ON K7M 8N3
Hours
- Friday7:30 AM–6 PM
- SaturdayClosed
- SundayClosed
- Monday7:30 AM–6 PM
- Tuesday7:30 AM–6 PM
- Wednesday7:30 AM–6 PM
- Thursday7:30 AM–6 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Onsite services
Recommended Reviews
Harmaneet Singh
19.10.2023
Purolator
I’ve waited enough before writing this review.Very disappointing service as 2 start rating explains. Delivery person does not knock, buzz, or call when attempting delivery. My package contained a live plant worth $300 that was not delivered (left a notice) when the box had clear instructions written on it. I filed a complaint with customer service and they advised me that manager named Kolt will be calling me. Well, no one has called me so far.
Scott Brown
18.10.2023
Purolator
Late deliveries despite expedited shipping saying its out for delivery" for days. Must be the company laying people off/cutting shifts and unable to handle the workload. What a fall from grace."
Jennifer Price
06.10.2023
Purolator
I've been here a few times usually nice. Has been good but the last time I was there the chick was really rude to me and I didn't care for that
Jordan Brown
21.09.2023
Purolator
Lazy drivers. They dont even try to contact you. Wasted a morning waiting at home for the driver only to have to go 30 minutes by taxi to pick up the boxes myself. Online chat is useless and long wait times on the phone
Raine Taylor
05.09.2023
Purolator
Local driver leaves parcel ON busy highway road and in ditches while reporting extra large boxes fit “in” mailbox continues to swear and threaten customers reports have been made but Purolator doesn’t care this violent man continues to be employed. How can this be resolved. Customer Service is aware and brush it off
Jamie Goose
31.07.2023
Purolator
Tracking shows out for delivery then I get a missed delivery update at the end of the day. This is the second day, it would have been more convenient going out of my way to pick it up at the depot if they can't deliver anything on time.Purolator is the only delivery company I've had unwarranted failed attempts on delivery. This has happened in the passed with other items, I thought it was a one off but clearly a common practice.Unreliable and poor service when compared to the competition.
Tara Colling
25.07.2023
Purolator
I've had 2 deliveries this year via Purolator and neither one was delivered on time. Shipment gets marked as out for delivery and then marked as rescheduled to next day due to missed delivery. I've been home all day and waiting.
Alexis Pietak
25.07.2023
Purolator
I use this Purolator Depot for sending parcels out. The service lady who works there is always kind and helpful. The packages I send out always get to their destination safe and on time.
Lauren B
19.07.2023
Purolator
If you can use any other shipping service, do. Estimated delivery time is anywhere between 8am and 9pm and there is no way to get a more precise estimate. Customer service is not able to track the trucks, or give out any more precise information. Overall a very frustrating company that I would rate 0 stars if we're able.Just a quick update, I waited from 8am until 6pm where I could see the road. No puroaltor truck even drove down my road and I got a missed delivery email. I honestly can't believe this company is still operating, absolutely shameful.
Marg Chase
11.07.2023
Purolator
The staff are always very helpful and very friendly. I always go to the location on Grant Timmins Drive even though it would be closer for me to go to Staples.
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Map
41 Grant Timmins Dr, Kingston, ON K7M 8N3
Purolator