Bentley

Every time I come and visit this store, the customer service is really good.Today I got a customer service representative named vasu assist me. He was very patient with me and whenever I had any question or doubt he will clear that for me. On top of that he is a very honest guy. And helped with getting the item I wanted. Thank you.

I had bought a suitcase from the brantford outlet but unfortunately the automatic locks were not working. I took it back but they didnt have that colour. The staff went out their way to make sure I got the case I wanted and that everything would run smoothly when I went to another branch to get the case my heart was set on. Thanks again to these wonderful ladies.

I bought a small key chain i went to the cash register i paid for it the cashier gave me my key chain without plastic bag,i ask for the bag then she gave me a big bag which was quite big but when she gave me a bag her expressions was so bad i felt like she didn't wanna give me bag for a small keychain .stupid mean cashier looks like indian

I was looking for a luggage set for an up and coming overseas trip. So naturally if I could do my research during my work coffee breaks or lunch, that would be an effective use of my time.This Bentley store is located on the lower level of the Scarborough Town Centre.There is a very large selection of luggage, bags & wallets, backpacks and travel accessories. Prices are reasonable for sale items.The Air Canada luggage collection (...70% off of MSRP and a 10 year warranty) comes with new features of TSA Lock and an integrated USB port to keep electronic devices fully charged. Very nice!!I was looking in store for the extra 25% off Red ticketed luggage. To get this same benefit online but with 40% off, use code EXTRA40 at checkout.Store staff were friendly & helpful.Now I’ll see if the same luggage set I like is available online. Hey, save a little more and I can treat myself on my vacation. Happy travels!

Really great store. Very keen be and knowledgeable staff. It's really great you can actually see and feel the luggage before you buy. Buying online is easier but for luggage, it doesn't work for me

Good selection of items, but HORRIBLE & annoying customer service. The lady helping us was showing me the most useless and unrelated items. I finally found the bag I wanted and the lady then followed me to the cash trying to sell me a purse I kindly sad no thank you all I needed was a bag then she comes back asking me to buy a wallet while I'm checking out! Finally while at the cash, the lady working the cash asked me if I wanted to donate to a children's charity they were supporting I kindly said no (I donate to plenty of places) She again re-asked me I said no, then once I paid she asked if I could just donate my change..... The employees here bother the heck outta you and do not respect your wishes. Good store, bad horrible customer service

Got my travel luggage from here. They have variety of which most are their products. Though pricey, I loved the one I purchased

Two ladies provide extremely poor customer service. My experience was exactly the same as the previous customer's review. These ladies stressed me so much that I will not step foot in that store again.

We were out shopping for a carry-on for my daughter and thought of giving Bentley a try. We walked in and were browsing through the store to check out the variety. They did have a few selections marked down. The options were plenty and had the pleasure of Mariah, a friendly salesperson at Bentleys, help us out.Not only did we buy a carry on but also a suitcase and a couple of card holders too.She did not hesitate in checking out items in the back to see if there were more colors or sizes available. She made sure that the zippers and handles were in good shapes for the items we selected. She seemed well versed with the store inventory and smiled through the entire interaction. Made our shopping experience enjoyable.

Great sales and support staff. Vast selection of luggages, travel bags, and related accessories. Current sale of buy one get 50% off any other item in the store came in very handy!