Campbell River Store

Super charming and quaint! Very close to the border so it’s easy to stop by and grab everything you need before a long drive. The new owner is so nice, friendly and welcoming!

I am a working professional from the USA I cross the boarder weekly but at 7 am the currency exchange isn't open I usually go to Campbell river when the exchange is t over because there's no fee and they give you market rate this time I walked in and the store clerk said he can't help me until the manager is inside so I waited ten minutes she walked up looked at me grossly and said uh are you the one that wants the exchange? I said yes the. She called someone who was supposed to be the owner which no one has ever do e before and she proceeded to tell me hey the rate is 1.28 I said oh do you guys go by market rate she said yes even though the market rate was 1.36 I go there so I don't get ripped off at the airport I. Very disappointed on the fact that I had horrible service and was probably given a horrible rate and treatment because I'm a black women I travel all over Canada and for some reason the east Indians in Surrey hates me and are discriminating thank you I'll now sit at the boarder until 8 am and take my business elsewhere

Hard working staff, machines tend to be on the fritz but they work hard to fix the problem and to help you as much as they can. I am a regular, they remember my order and always smile and ask how I'm doing. I have seen that bad customers get bad service. Treat the staff with respect and they will do anything to help you!!! Love coming here and will come back for years to come.

Had an amazing smokie at the food stand .Super clean friendly people .Very professional .They are very different to the previous guy but I liked their smokie better. Amazing selection of condiments .They put the condiments on for you .I didn't like that at first but after the hot dog guy explained why ! I was good with it. Seems some people are not very hygienic and cross contaminate everything .Eww! After thinking about some of the things I've seen at all you can eat and self serve salad bars as well as the bulk bins at the grocery store .I was glad . I asked about the small dog? Seems that there is a huge demand for those because of small children the elderly and those on diets that just want a couple of bites. The Top dog :)told me that he uses a premium quality product and it's what his customers demand .Enough said .As for the jumbo dog ,neither I nor the hotdog guy prefer it .But it seems it's what his customers overwhelmingly ask for. Thats why I'm a smokie man :) As to Costco ? They sell hella hotdogs and I don't think we will need to throw them a fundraiser anytime soon? I found the previous smokie product to be to fatty and of lesser quality. The new people are very friendly and will bend over backwards to please you .It seems the reason they can serve so quickly is because they use a steamer to bring the products up to heat and keep them moist. I read the previous review and you know what they say about opinions ? He is entitled to his and now you've heard mine. Please decide for yourself . P .S you can tell I'm a loyal customer of the New Guy HOT DOG HILL " I follow them on Facebook . Bon Appetit"

Service has always been outstanding, a hub of activity and commerce.One of the only places you can manually obtain a crab licence.Sad to see one of the more seasoned, smart and prosperous members depart.

This review is not for the gas station and grocery store itself but rather the hot dog cart outside.A couple of months the ago the regular hot dog cart operator disappeared. He was an older guy with sometimes a younger guy with a Boston Red Sox cap running it from time to time. They worked an old Mr. Tube Steak cart (Mr. Tube Steak the company went out if business years ago but they're carts do appear now and then - same cart, different hot dogs tho). I asked inside and was told that he either had family issues or health issues, I can't remember. I was told that he would coming back April 15th. This guy had the BEST hot dogs around... He bought his weiners from the States and the buns were local. He had fried onions and always toasted the buns nicely. I would make the trip down to the border sometimes just for the hot dog!! Absolutely delicious.April 15th comes around and I head down to the Campbell River store for a hot dog and to get gas from Blaine. What do I see??? A new cart with two new people running it. I peaked at the barbeque and saw these tiny weiners that you get from the grocery store. I looked at the menu and saw a variety of hot dogs including a jumbo hot dog for $5.50 which is 50 more than the previous guy.I order the jumbo and it's handed to me in like 10 seconds. I thought huh, they didn't even warm up the weiner or toast the bun. I got the hot dog and it's on a tiny bun so thr weiner is sticking out 2 inches from both sides!! The lady also put thr condiments on which I don't like.. I prefer to do it myself. Anyway I took a bite and it's clearly a Costco hot dog!!! I got about 2/3 through and tossed it out. It was disgusting.So sad to see the original hot dog man" disappear and be replaced by this new cart with inferior product.I highly recommend NOT stopping for a hot dog here. You can make the small hot dogs yourself at home and the jumbo dog is only a $1.50 at Costco with a drink."

On Sunday May 12 I was at Campbell River store purchasing gas. The young man entered my purchase incorrectly and I was not able to get the amount of gas I had paid for. After reporting it to him and a female staff member I was left standing around waiting while they serviced other customers. I eventually got their attention again and the female clerk reacted with a very arrogant demeanor. After once again explaining my situation she spoke in a very condescending manner and strutted in and out as if I was very much bothering her. It appeared as though neither of them knew how to operate the equipment correctly and seemed to feel I was to blame. I am elderly and find this behavior very unacceptable I have shopped at this location a few time and have always been very happy with the service. I post this in the hopes the young staff might obtain some customer interaction training .

Terrible experiences at this store on more than one occasion. Customer service is AWFUL. Their pumps are always malfunctioning either pay at pump doesn't communicate inside. OR their pump will only pump $5.00 at time where you have to constantly sit and wait to pump anything over $5.00. Have had their pumps authorize money then not pump anything. Had to wait 24 hours to get my funds back without even so much as an apology from the employee working. In fact I was treated completely rude and basically told to leave because they have other customers to deal with. If you can drive the 4 block to the Esso,... I would. At least you will get gas while being treated terribly, Unlike this place. Treated bad and cant get gas.

Terrible customer service. Morning attendant is rude. And unknowledgeable. The owner doew absolutely nothing to ensure his employees are treating customers correctly. Was completely embarrassed when the attendant yelled at me, called me a child and ridiculed me in the middle of the store in front of a large group of customers waiting to be serviced at the till, I am a 30 year old not a teenager. All because the pump authorized my money but wouldn't actually read in their store as authorized. Wasn't able to get gas, as well as the money authorized at the pump was not put back into my bank for 24 hours. I was almost left stranded because I was on empty. Had to call a family friend to come out gas in my car as the pump authorized the last little bit funds I had before payday. So unprofessional and embarrassing. The owner did nothing to rectify the situation. I didn't even receive an apology.