U-Haul Moving & Storage of Delta

Great customer service team! The girls were all very helpful and knowledgeable. It was a quick and efficient. In and out in 15 minutes. Would highly recommend using them for Equipment Rentals.

There gates are never fully operational... and they don't set up the manual code you need if they don't work.

Fast and courteous.No issues, but be aware it was a rent NOT on peak times.

I received top notch customer service at this location. Through a mistake in communicating when booking a last-minute moving truck over the phone, I showed up at this dealership instead of the one mistakenly booked. The young lady at the desk was able to help me cancel the mis-booking and set me up with a truck with less than ten minutes’ time. As such, we made our deadline and this was a great stress saver. I do not remember her name but kudos for excellence in service and kindness! I should add that the vehicle was in good repair and worked as expected.

Absolutely appalling customer service. We followed the instructions the staff gave us when dropping off the truck and they got a ticket and charged it to our credit card. After jumping through hoops trying to find someone to speak to they told is they needed to pull the recording of the call to confirm whether or not we were given incorrect parking information (which we were). Conveniently for them, the recording mysteriously disappeared and the refused to rectify the issue. Talk about sketchy.

WORST EXPERIENCE EVER!! The negligence of the staff at 10158 Nordel Crt costs me the whole moving day. They forgot to check the truck before giving it to me. There was a previous customer put a lock on the rear trunk. So we drove all the way from Delta to Richmond to find out that we cannot use the truck. Then when I called them, they were super unresponsive, so incompetent in finding the solution. At first, they asked me to drive all the way back to Delta to change the truck. But I said no because that costs me time . And then they put me on hold for 1 hour without saying anything. Then finally they get me a locksmith which took him another hour to reach me. So I wasted whole TWO hours, just standing under 30-degree weather, And then I couldn't pick up all of my furniture as I late for my appointment. I had the whole day plan to move to ABBOTSFORD !! And if you check the record of my phone call with this Location, I received NOT A SINGLE APOLOGY from them. They just blamed other co-workersI file a complain to this location and Uhaul staff got back to me saying sorry there is nothing they can do about it :)

Terrible experience.Assured at one location that the trailer is fine, then they tried to nail me for damages.After a discussion they claimed they'll wave the damages but won't confirm it in writing.Whatever you do, make sure you do circle checks with staff and ensure they are taking notes. Absolutely criminal.

Delta CO knew we where traveling across the country to Maryland and still gave us a UHaul that while unloaded was having transmission problems. Only got worse once loaded. We got stranded in Vail Pass had to wait for Uhaul Corp (nice lady Melissa helped us) to figure out how to help us and thanks to the Uhaul in Boudler, CO we where able to get a new truck and movers to transfer everything to our new truck! (Over all Uhaul is great just not this location)

Double booked my reservation and left with a moving van full and nowhere to put things. Had to payovers twice and more for space elsewhere. Avoid

Wow! The past manager, Ashely Love (more like Cranky Evil) had no matters, terrible customer service, believed 1 liar storage neighbor" without listening what truly happened. Locked me out of my paid 24 hrs access causing me to loose an international contract worth thousands per month for 3 years. Made discriminative remarks