Kensington Tours

Great

Really bad customer service, STAY AWAY FROM THESE GUYS THEY WONT ALLOW ANY MODIFICATIONS TO THE TRIP AND WILL FIND ANY LOOPHOLE TO ROBE YOU FROM YOURE MONEY!!!

Personally curated trip to London and Paris by a superb rep named Samuel Corker. From the discussions about booking and dream planning to service both during the trip and after, he was excellent. Every detail was meticulously handled even when I told him he had to shift the whole trip a week! The hotels were perfect, the guides were excellent, and everything went smoothly beyond my wildest hopes. I was a little worried about the timing of the airport/train station transfers so be sure to keep an eye on those if you are a nervous traveler on timing. If I had noticed it sooner, I have no doubt he would have adjusted it for me if I had only asked. I will absolutely use Kensington's services again.

I did the 15 day SE Asia Signature Vietnam, Cambodia & Thailand, May 1 - May 15, 2022. Solo, 71 yr old American man, retired. It was the nicest travel experience of my life. The Company KT, provided me with one great experience to another, from meeting me at the arrival gate to managing every step of processing, and insider shortcuts to get me to my hotel. I read about experiences they planned and provided me fantastic service and the best hotel rooms with beautiful views. Every move was precisely accomplished, Drivers were completely professional, the Tour Guides were beyond my expectations including, specialists, when helpful, a full itinerary of fantastic adventures, and quality time in the best hotels for rest. KT knows the travel industry and provided me with access to 24 hour support, contacts at every location and customized my adventure specific to my travel wishes. I am a retired office worker, well traveled, and I just had the best tour of my life, thanks to Kensington Tours.

Excelente travel company! Was able to build a trip personalized with exactly my needs and wishes! Best trip!

Had Europe trip booked, borders are closed, airlines cancelled our flights, the venues are closed and yet Kensington is sticking us with their cancellation contract to charge 25% at a later date or lose 100% of our trip.

My husband, 9 year old daughter and I decided to go to India and Sunita organized our family trip. From the minute I spoke to her I knew I was speaking to the right person. Sunita helped in many ways from advising how to get our Indian VISAs to organizing our entire 10 day Golden triangle itinerary. She accommodated all our needs and wants with ease and care. Our trip would not have been the magical experience it was without Sunita’s help and organization.Delhi representative Poorva was one of the sweetest most accommodating people I could’ve ever wished for. She connected us with a wonderful driver, Jugjeet and a daily tour guide named GK. GK was a very well informed educated tour guide, who took us to some of the most famous monuments in new and old Delhi.Our tour guide in Agra Sohrab was absolutely outstanding. His knowledge on the Mughal empire, and how it affected the Indian history was so animated and so enthusiastic that my husband and I would catch ourselves enthralled and throughly entertained throughout the three days we spent together. Sohrab was not only very educated, warm and kind, but was a phenomenal photographer. We felt like we had a professional accompanying us and capturing the shock and awe that we experienced visiting each and every monument, especially the Taj Mahal. Sohrab was thoroughly professional, remarkably thoughtful, and an absolute joy to be around. He also had a magical affect on people around him. Everyone in Agra somehow knew him and revered him so anywhere we went we were seen to be respected.Then we set off for Jaipur, where our tour guide Hitesh was equally informed and wonderful as the rest. There was a place that I wanted to visit that was outside of our already organized itinerary, and I was very apprehensive if it was going to work in our schedule. Fortunately, for me Poorva and Hitesh, both made it happen with ease and comfort. The place I wanted to visit was hours away from where we were but neither Hitesh nor Jagjit made it seem like an imposition. Both gentleman took me with such ease, and such joy that I thought I was doing them the favor, even though it was evident that they were doing me the favor. Hitesh is a proud Hindu man, and where I had wanted to go was a Muslim shrine. I didn’t know how comfortable I would be navigating this new territory without a guide, because I presumed Hitesh would not be comfortable accompanying me into a Muslim Shrine but boy was I wrong. This darling gentleman not only accompanied me, and was my absolute shadow the entire day for my comfort and my safety, but also organized the most well equipped person to give me a first hand tour of the shrine, and gave me access to parts of the shrine, that I never thought would be possible. Hitesh made me so proud that day with his open mindedness and acceptance of our religious difference and background, and made me feel inspired. The love and respect that he showed that day will forever stay in my heart. A true gem!!!!Highly recommend Kensington tours for any future adventures.

Great place if you want to book luxury tours to different places and you can even customize according to your preferences

Fantastic Tour Operator! They specialize in private guided tailor made travel.

We recently returned from a trip to Poland and used Kensington Tours as our travel planner. Poland was a great destination,lots to see and do. We had no complaint with Kensington on that count, however,points of interest are pretty standard if you look at Poland travel guide. Our guides were for the most part good and some excellent , but also a few poor ones .Not up to the standard that we have gotten to expect from premium travel company's, And finally .Hotels, CERTAINLY NOT of the standard we expected. Postage stamp sized rooms,poor service and in some instances poor locations. Poland is not an expensive country and we paid a substantial amount.You place lots of trust that your trip planner will provide you with fair value ,WE certainly dont feel that we got good value on this trip.Finally