Parkway Fitness & Racquet Club

This is a great low key racquet and fitness club. The pools are large, clean and heated. The courts and exercise equipment are in good shape. The entire staff are helpful and professional. I have to give a special shout-out to Diane who works at the front desk. Her smiling face and friendly attitude really add to the positive atmosphere of this club!

When the yoga class instructor was away, there's no supplementary instructor to host the class, and the participants were not informed. As a result, the participants were waiting in the yoga room for one entire hour. It's not only one time, it's not 2, it's not 3 times, it's every time. I am not sure if there is any remedy action to be taken soon. This has been escalated to the Club Manager who said she didn't aware of the absence of the instruction, so there's nothing she could do. Now it's going nowhere. I hope this chaos can be resolved soon.

My wife and I came here to use the facilities. We met with a young man named Jason and he was absolutely incredible. He was so sweet, he explained how everything works and the food was amazing! We definitely love the staff here and the atmosphere is very welcoming. We will definitely be back again.

My family and myself have been using this facility for years. We absolutely love how it is a hidden gem! We always felt like although, it was good enough....it was never meeting it's potential and was super underrated. The new management has totally changed that! The manager has carefully reformed the the staff thus, advocating a new vibe. The place is really shaping up . We are just secretly hoping it's not too busy over the summer now.

Management has recently updated many of the facilities. Love the outdoor pool.

I joined Parkway Fitness at the end of July. I have loved every minute I've spent there. The staff are amazing, the facility is covid safe. They are constantly cleaning the facilities. The pools are a great temperature, and mostly crowded on the weekend. I am always able to get in a pool workout when I am available and have really enjoyed the AquaFit classes.

I just went to visit this pool and fitness facilityAt present the hot tub beside the pool is not functioning. …. he jets are burned out.The steam room in the men’s change room is out of service.The men’s showers. faucets are all loose and it is hard to get hot water consistently,The entire place needs to have its mechanicals looked at.Finally, when you go from the men’s communal shower area into the men’s locker room, you are fully exposed to the main door to the change room for the men’s so anyone walking by has a full view of the men’s washroom, shower, change room hair, dry counter, and coat rackThey should really install a simple curtain just inside the men’s change room entrance door.for a huge hotel, such as Sheraton and best Western, which also shares its fitness and pool facilities with a couple local condominium towers it is really surprising that they are not using their budget. Better to keep the place maintained at a fully functional level.There is a reasonably large and loyal client base that pays for their memberships, and they seem to be quite upset

Pretty happy about switching. We were at the Mayfair and changed because they kept jacking up the rates and then started charging extra to use the facilities. Seriously!So this place is pretty low key. Casual. Not as big. But also, had everything we want pls, it is half the price. I'm good with that. And super friendly staff!

Extremely unprofessional management who problem solves with raising her voice. Highly untrained staff in terms of policies and general terms of the agreement.Do not waste your money and time as the facility itself is very small and not child friendly at all. The water's temperature is always low. The hot tub is never hot and is a joke! It is also closed and under maintenance at least 5 times a month. Membership is a total loss and only in the benefit of the operator.