Mucky Mutt Pet Salon

Many years with my girl getting quality services. Always a nice groom & happy dog.

Very rude owner....I called for a month trying to book in and left 4 voicemails, no one ever called me back. I had to go in to book my appointment, because still after a month no one would answer when I called, it would just go straight to their voicemail. The haircuts are overpriced and the salon was FREEZING, my poor puppy was shivering in a cage for hours before they got to her because they have a wait time of 3-4 hours after dropping them off (this is with an appointment). I asked for the same cut as last time, for her body to be clippered short and a trim for her face and not to touch the ears at all. I came back to find they had buzzed every inch of her....they had buzzed her face, leaving her lashes the longest part of her face.....all was buzzed except the top half of her ears, ruining the entire shape of her ears..... I had assumed they knew not to buzz a yorkies face, I didnt think I would have to specifically state do not buzz her face.... when I went back to express how unhappy I was with the cut the receptionist was incredibly apologetic and kept saying oh my gosh what happened to you

They didn't clean their clippers. My cat was cut by them and got an infection. Their disclaimer did say that owners were responsible for any illnesses that their animals may contract during grooming so I took responsibility for this. I treated the infection with the vet but because of the stress and his weakened immune system, my cat developed severe food allergies.This is an expensive, lifelong issue. I would avoid this place and choose a groomer that practices proper hygiene. On the other hand, they also didn't cut my cat's nails which was promised in the package. Not worth the cheap grooming price.

Bailey has never looked cuter ! This is the best haircut my dog has had, and at the most affordable price. Thank you Mucky Mutt!

Excellent first time experience. I took my chance popping in without an appointment. They took my dog right away, she was ready when they said she would be ready, very caring groomer, reasonable prices. I would give them a rating over 5 stars if I could. Will definitely go back.

We took our cat Furby to get groomed and I have never been more disappointed and quite frankly disgusted with a grooming place. When we got there he was in his cat carrier on the floor. We had gone there for a brush out before and were pleased, so we didn't think to take him out to look at him. His fur is incredibly and noticeably uneven, he still has quite a few mats (a lot on his tail and neck area), the back of his neck is groomed a teeny tiny bit but then the front is full on fluff, wasn’t even brushed since there’s still mats, his paws weren’t touched and neither was his tail. (pictures attached). Oh and claws weren't clipped. They commented on how relaxed he was, so it’s not like he was moving around a bunch. There’s no excuse for this. How they took our money without being completely embarrassed is beyond me. We will be taking our cat elsewhere, and telling everyone we know to never step foot in Mucky Mutts. If I could give them a score of -100 stars I would however I will have to settle with 1 star.

Have been using this service for 10 years. They do an excellent job with my dog's grooming and at a very reasonable price.

My reactive rescue had his nails trimmed today. The staff were so gentle and patient with him! They went above and beyond to help him feel safe and relaxed. This was his first time back since covid started. The staff have always been fantastic and today was no exception! Ten paws up for nail trims!

This is my first choice in Victoria for drop in nail trim. The staff have always been welcoming, knowledgeable and great with my pup!