Precision Custom Tailors & Cleaners

I went in with a $400 dress for a wedding. When I picked up the dress I found that the inner lining was tailored well but the outer layer was over an inch longer than the rest in length. I called the shop to see if we could rectify this and was yelled at (literally) by the woman and told to bring it in. I did so and stood there for several minutes while the woman yelled at me and continuously interrupted me while I tried to explain why I was disappointed in the very expensive alterations. She told me repeatedly that that is how the dress is supposed to be. When I explained that the outer layer is so long that it is dragging on the floor still and I am stepping on it, she raised her voice again told me she did a good job. Under no circumstance will I ever return here. This is was unreasonably poor service for a poorly done job.I took the dress to Ellerslie tailors after and she immediately noticed that not only is the outside layer way too long, but it’s also cut lopsided. The right side goes about half an inch higher than the left. Do not give them your business.

She is fantastic.. All the things i've had done there were super quick, great results and fair priced.

My wife and I have been using Precision Tailors for some time now and will not go anywhere else the quality of workmanship is absolutely first class. We have been dealing with Tram Nguyen and she is so polite and really aims to please always been on time with our orders and great pricing.

*Very rude assistant accused me of lying about a prior price and actually suggested that I find a cheaper tailor elsewhere!!!*I have been going to this place for 18 months, was pretty satisfied with the actual cleaning and tailoring service but the customer service was always low!Today the very rude and obnoxious assistant informed me that my dress that required tailoring would cost me over 4 times more than a similar dress cost only a few months ago!

She butchered my wedding dress.. Not even another 500 in alterations on top of the 400 I gave her could fix my 1300 dollar dress.. My pictures are a constant reminder

Very friendly, took 2 full suits in to be dry-cleaned and they came back perfectly. The owner is very friendly and hand checks everything. I have used a cleaner close by and it was terrible. This really turned my dry cleaning views around! Excellent service! And to the reviews about not answering the phone, I get it's usually steady busy and they give full attention to the customers in the store!

I had multiple shirts and a custom suit tailored and cleaned and they all came out fantastic. I had some shirts that were quite large now since I've lost a considerable amount of weight since purchasing them, she advised me not to spend the money on them and just to buy new shirts if I was going to spend that kind of money. I appreciate that type of honesty.

Definitely a nice place to go get dry cleaning done

Had my grad dress hemmed in a very reasonable amount of time for an affordable price. Very impressed with the work and care taken into the alteration.

I came here off a limb when I got quoted $120 to tailor my suit a the tailor across the street, but she quoted me $20 to tailor the suit and she did not disappoint, fit perfectly. Then my girlfriend got her blazer dry cleaned and did a great job with that, then I got my other suit dry cleaned by her and both times it has come out looking great. And on my last visit I got a zipper replaced by her and she did an amazing job replacing the zipper looks like it’s brand new, and quite frankly better then originally. She’s a very honest person and means well, I don’t know why some people have been so hard on her. I’ve only ever had great experiences and never feel ripped off.