Pics Alive Design and Printing Studio

This is the first time I used PicsAlive and it definitely won’t be my last. I brought in my canvas print so it can be framed and PicsAlive did a perfect and seamless job. Ari was very personable and I also appreciate that he took the time to explain to me on how to put my frame up as I have never done so before. Thank you for your services!

Pics Alive is AMAZING! I just happened to be walking by one day and out of the blue saw a beautiful painting of Jimi Hendrix that I knew my husband would love. (me too) It turns out that it is an original by the owner! Ari is very talented and very professional. He was able to make it exactly how I wanted and it shows beautifully in my home. I cannot say enough about the quality and level of service. It is just fantatsic!

Wow! I have NEVER dealt with such poor customer service and product quality. The WORST EVER experience of my life!The owner, Ari, is the most dishonest person I have ever met. He always lied and broke all his promises. After trying to resolve the issues being addressed in this review for weeks he threatened that he would go to the police and open a case of harassment against me!Due to this, l had to call my lawyer.My story:I ordered a logo sign for my wife’s office. I ordered it to be made with laser cut technology. I provided Ari with my files. He made a design which I approved. He sent me an invoice which clearly said that it would be a laser-cut sign. Mechanical Cutting, by the way, is significantly cheaper than laser cutting but the laser-cut quality is much better. Laser-cutting helps to avoid common defects: sharp edges, crooked lines, material twists, chips and cut-off pieces of material…He called me a few weeks before he made the sign and asked me if I had Vector.ai files. I said “NO” but I said I had OTHER files (.eps, .pdf, .svg). He wanted .ai files and he did not ask me which files I had. He said he would work with what he had.Finally, he produced the sign. He came to my office and showed the product. I took a quick look and let him install the sign. This was my mistake and I should have inspected the sign more carefully.Why didn’t I look more carefully? I could not even imagine that any business owner would come to his client with such work that was done so poorly and failed to meet all the client’s specifications.After Ari left my office, I noticed some defects. After taking a careful look at the sign I was shocked. It had lots of imperfections and defects: sharp edges, crooked lines, material twists, chips, cut-offs, missed parts, letters not glued and so on.I sent Ari an email with the complaint. Here is his reply: “The logo is produced exactly as per the logo you provided”.I sent him photos of all defects. He ignored my emails.I consulted with two different Signarama offices. They said it was not a laser cut method which was used to make the sign.I kept sending emails to Ari to book an appointment at his office. He ignored my emails.I went to his office a few times. It was closed most of the time.He never picked up his phone and did not reply to my messages.After trying to resolve this issue for weeks, I finally managed to meet Ari at his office in person and discussed with him the issue I had with his product. He said he had not seen the photos which I sent to him with my emails. He AGREED that the product did not meet my specifications and promised to correct the shortfall.It took about THREE MONTHS of making promises in his end such as: “waiting for material”, “I will have it ready next week” ….Finally, he promised to make a refund if I bring the sign to his office. I tried to take it off the place but it seemed the adhesive was strong. I was afraid to brake the sign and asked Ari to come and take it off.I’ve never heard from him again.So. Now I believe that the only way to resolve the issue is to consider a court action against Ari, seeking damages and legal costs.Update:I ordered another Logo Sign with another company. I provided them with the same files. It took them a couple of minutes to fix the file to be used for laser cutting. I put my order on Friday and got the sign installed two days later on Monday!We removed the Ari's sign. The removal of the sign DAMAGED my front desk glossy white surface! The glossy layer got torn off the surface! See the photo.I sent Ari a message that I can return his sign. NO RESPONSE!If you want to deal with Ari, please think twice, read his Google reviews carefully, ask for warrantees and refund policy, do not make large deposits, have everything in writing, inspect all his work carefully…BETTER OFF FIND SOMEONE ELSE AND AVOID HIM AT ANY COST. DO NOT TRY YOUR LUCK. SAVE YOUR MONEY, TIME AND NERVES.

Ari and the team at Pics Alive are very customer focused. He took my idea and literally made it come alive on canvas, excellent job! He did all he could to ensure I was satisfied with the canvas. I would certainly recommend Pics Alive to anyone who wants to have a professional finish to their artwork or picture.

I was in a rush to get a couple of prints done for a presentation the day of. I called multiple stores and non were able to deliver in such short notice. Luckily I found Pics Alive. Ari was incredibly helpful as he re-arranged his schedule to deliver my prints within an hour's notice. The product he delivered was of high quality and quite aside from all that, I was happy to have met Ari himself. I definitely recommend this place!

I had a photograph I took in Australia that I wanted produced. Naturally, I was very undecided on the options for sizing and finishing...frankly overwhelmed. Ari, was nothing less than incredible from start to finish. He was just as excited about the project as I was and made me feel very confident in my choices. He advised on what the best options were for that specific photograph and I ended up with a 6 piece Acrylic print 80 x 45". This is now a great work of art in my living room and conversation piece. I look forward to working with Ari again."

I don't usually write reviews, but Ari's service was so exemplary that I could not let this chance go to encourage others in need of similar service to choose Pics Alive. I brought Ari an already designed label, and he took initiative on his own accord to edit and bring the design to the next level. I'm so happy with this new design, and the quality of the printed labels is top notch! He is also a joy to do business with, super polite and friendly. Thank you Ari!

As a Digital Artist the printing process is the most important part in the developing of a piece of Art. All my artworks are printed by Pics Alive Design Studio and I'm so happy to team work with them. They not just take care about the quality of the material used, also about the integrity of color and finishing is intent in each piece. Added to that, the excellent service that Arashk Momeni (Ari) and his team always provide. I absolutely recommend them .

Can guarantee an incredible outcome with my canvases when I order them with PicsAlive. Ari and his team are incredible at what they do. Highly recommend them to anyone looking to have canvases done