Fairmont Château Laurier
5139 Reviews
- Friday11 AM–12 AM
- Saturday11 AM–12 AM
- Sunday11 AM–11 PM
- Monday11 AM–11 PM
- Tuesday11 AM–11 PM
- Wednesday11 AM–11 PM
- Thursday11 AM–11 PM
About the Business
Fairmont Château Laurier - Luxury Hotel in Ottawa (Canada) | Discover Fairmont Château Laurier, hotel in Ottawa (Canada) and enjoy the hotel's spacious, comfortable rooms in Fairmont Hotel. Feel welcome to our elegant and luxurious hotel where we will make your stay an unforgettable experience.
Contacts
Call Us
+16132411414
1 Rideau St, Ottawa, ON K1N 8S7
Hours
- Friday11 AM–12 AM
- Saturday11 AM–12 AM
- Sunday11 AM–11 PM
- Monday11 AM–11 PM
- Tuesday11 AM–11 PM
- Wednesday11 AM–11 PM
- Thursday11 AM–11 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- LGBTQ+ friendly
- Same-day delivery
- Transgender safe space
- Repair services
- Assembly service
Recommended Reviews
Dinu V
09.10.2023
Fairmont Château Laurier
High-end luxurious historic venue. Exceptional service from highly trained staff. But the air conditioning in the room could not suffice and it was noisy. Room temperature was 25°C while being set as low as 19°C. All the rest was marvelous.
Chandler Marks
06.10.2023
Fairmont Château Laurier
Stellar experience! Every level of service, from valet parking and pickup to check in, check out, room service, and breakfast was exquisitely and professionally done, with some of the kindest, most professional staff ever. Walking around the hotel really feels like stepping back in time to the 1930s, the era and design have been so well preserved. The location couldn't be any better, with Parliament Hill, Rideau Canal, and the market all super easy to walk to. Sure, it's pricey, but you get what you pay for.
Glenn Johnston
13.09.2023
Fairmont Château Laurier
Great location in the heart of Ottawa. Hotel seems understaffed right now. It took 20-30 minutes to check in and some mistakes were made, assigning us to the wrong room requiring us running back and forth and waiting in lines to get proper keys. I was expecting a room with either a river view or parliament view but we are looking down at the American embassy. Shower pressure is good and beds are amazingly comfortable. Such a good sleep, but I need toCover the room fully with blinds to keep the light out. Room still has not been cleaned and its 4;00pm. I’m here for a week so Hopefully things improve . The swimming pool was awesome and an added pleasure that it was salt water too.
MC
09.09.2023
Fairmont Château Laurier
Beautiful hotel. Excellent staff as well. Went during the hottest day ever recorded and unfortunately had to get a fan for our room because the old air conditioners couldn't keep up (understandably). Giant banquet halls, couple of shops and restaurants on site. Incredibly awesome place is best way to put it.
Dannie Liu
22.08.2023
Fairmont Château Laurier
This was my first time with Fairmont. The bathtub bottom is uneven. Didn't expect this could happen to a Fairmont hotel. The view was pretty good. AC was loud and old. When I asked the front desk for toothbrush and paste, the lady who helped me was amazing. She had to handle the front desk just by herself. However, the other one who I asked first left me there and told me that she would be back soon but did not come back until the nice lady just handed me what I needed. I have worked in service industry before, so this kind of behavior was extremely disgusting. She left just one colleague in front with a lineup. The manager should warn some of your employees not take advantage of their coworkers.
Dan Roy
04.08.2023
Fairmont Château Laurier
We've been going to Chateau Laurier for years and we went again this year for the first time since the pandemic. Sadly, this place is not as it was. Slowly, you see changes and these are not for the best. They used to have exceptional dining at Wilfrid's, from breakfast to dinner. Sadly, breakfast is not what it used to be when Jimmy was the Chef as the breakfast he used to serve was exceptional. His maple crepes were amazing, not anymore since he retired. Also, the only place to have dinner now is on the terrace or in Zoe's which are more casual and pub like than the fine dinning that this place used to have as Wilfrid's is now closed for dinners.The room was freezing and no amount of adjusting on the thermostat worked. Also, parking is only available through valet and it costs a fortune, almost $60 a day just for parking.Fairmont used to represent quality and luxury, however, the Chateau Laurier is losing some of it.
Nick gee
27.07.2023
Fairmont Château Laurier
good restaurant, and the pool was giant and heated and nice. but it should have lounge chairs. perfect location and beautiful building. but I have a feeling the room they gave us hadn't been dusted in weeks lol. there was cobwebs all over the place, even when u walked into the room. but that aside, it was nice
Saaju ZG
23.07.2023
Fairmont Château Laurier
Beautiful historic building. Perfect location. Great PR.Friendly servers. Lovely personal note from the concierge for our celebration.Comfortable rooms. Furniture and carpet could use maintenance/ deep cleaning.I am sure management is trying their best given the huge capacity of this hotel.Valet parking not recommended. Over priced with young, inexperienced valets.Breakfast buffet over priced for the spread available.In the end it's a matter of personal experience and I truly would like to see this hotel stay true to its historic prestige.
Eston Melton
21.07.2023
Fairmont Château Laurier
Stayed here overnight and had a nice time. Staff were all very kind and knowledgeable, with a special shout-out to Garrick during tea service. The room was small but very comfortable. We did have an issue with the AC not getting the room to the set temperature, and that was likely a result of it being early summer on the sixth floor with a sun-facing window and the AC just not being able to keep up - next time, we'll ask for a room not so high up. We booked the room asking for a view of Parliament, but the small off-to-the-side window meant the view wasn't really there/enjoyable/worth the extra dollars.Despite the room quirks, the overall (hi)storied/old character was charming. Food-wise, the tea service was great, as was breakfast. We had several nice options for nearby restaurants for dinner, and there are convenient shopping spots near, too.
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1 Rideau St, Ottawa, ON K1N 8S7
Fairmont Château Laurier