Passionate Blooms Floral - Modern Fresh Flowers + Plants + Same Day Delivery Kelowna/West Kelowna/Peachland

I would NOT recommend this flower shop or trust them with an important order. I was very disappointed in their service as they had spotty communication with me. I had ordered my bridal bouquet from this place and when I showed up on the morning of for my flowers, they had told me they didn’t have it ready as they didn’t have my order. I confirmed my order 3 times before the date and I was a bride without my flowers. They tried to scrap something together and give it to me hours later. The flowers weren’t of the colour or design I requested. They did not try to compensate anything. This was a huge stress for the bride the morning of her wedding and would never recommend this place to any other brides out there. Save your money and trust another place.

I would NOT recommend Passionate at ALL, unless you want to be completely disappointed! As stressful as a wedding is, it was super upsetting, very disappointing and frustrating to have received orange roses in my wedding bouquet, when I requested for dusty rose pink! I also requested for my bouquet to be hand tied in pink ribbon, and they showed up in white ribbon NOT pink as I requested! Our boutonnières were white, instead of pink & corsages white, instead of pink as I had requested! Nothing was done right or correct as I had requested and colours were not the right colour. My colours were Pink & White, NOT ORANGE! Photo attached of the orange roses I received and pulled out of my bouquet, next to some of the grocery store pink & white roses we had to buy.This resulted in us having us to panic and go to the grocery store last minute and to find replacement flowers. If you were not able to get the flowers I requested, I would have appreciated a phone call prior to them being delivered and could have had them fixed.This was so super upsetting and caused our ceremony to be majorly delayed, as we had to take my bouquet completely apart to fix it! I had makeup running done my face and then had to spend time to fix my makeup. We had our very expensive photographer & videographer standing around doing nothing, as everyone was panicking trying to fix this issue. All this caused everything in our wedding day to be so delayed and rushed! Imagine the happiest day of your life being ruined and causing major anxiety all because of someone not following your order that your paid for.I have emailed contacted/contacted Passionate a couple times, and all I received was the owner would follow up with me.It’s been 3 weeks and yet NO phone and NO apology for screwing up my flowers and ruining my wedding. Terrible customer service and I should have been refunded for my order within a couple business days after my wedding and yet NOTHING has been done! Ordering my flowers through Passionate Bloom will always be my BIGGEST regret on my wedding day!

Been there five times; never disappointed. I always tell them designer choice on what to do and it always comes out perfect. Way better than i can ever imagine!Will definitely only buy flowers from there!They are very busy, would recommend giving them a few weeks notice during Mother’s Day, X-Mas etc

We can't rate Passionate Blooms enough!We contacted them fairly last minute to create a bouquet/boutonnière for our elopement/wedding and they were more than happy to accommodate us! They also offered delivery from West Kelowna to Vernon (Sparkling Hill resort) for a reasonable fee - fabulous!Also - on our wedding we day we had to bring the ceremony forward due to incoming thunderstorms and the delivery driver managed to get them to us way ahead of time! Thank you for reliving that stress and being so prompt!!As you can see the flowers were gorgeous - loved the colours and the added towel to avoid the flowers dripping on the dress. Overall, a wonderful experience with them - can't recommend them enough. Thank you x

I've ordered quite a few times from Passionate Blooms and I am always delighted with the results! The arrangements are handmade and unique every time (and very affordable in my opinion). One thing that I love is that they always send me a photo of the arrangement they created so I know what the person I am sending to is receiving. Passionate Blooms is my go-to florist and I will continue ordering from them in the future. You will not be disappointed! I highly recommend checking their Instagram account for more beautiful examples of their work.

I live in Vancouver, and a friend of mine recently moved to Kelowna. It was her birthday the other day and I wanted to send her a bouquet! I've never ordered flowers from Passionate Blooms before, or Kelowna in general so I was nervous since I made the order all online. I chose the custom fall bouquet in size Luxe and it was huge apparently and it definitely looked great! I didn't know what the different sizes meant since different florists have their own lingo sometimes, which was the only downside. But you can easily call/email them to find out (I ordered when they were closed so that's why I didn't and just winged it). I also love that you can add little gifts! I selected a bottle of hand soap (lemon peppermint), but they also have bath bombs, bath salts, and of course WINE! I asked them to also send me a picture of the bouquet so I can see, overall happy with the service they provided!

Buyer beware - what is shown on Instagram is healthy beautiful plants. What was gifted to me from my boss, purchased online and delivered by Passionate Blooms, was a sick plant. After several days of calling and asking for follow up to address my concerns, I finally received a replacement plant that is equally in poor health. Passionate Blooms did not attempt to satisfy me as a customer, nor go above and beyond (despite what other customer service responses suggest on Google reviews). What was meant to be a nice gift has turned into a very frustrating and upsetting experience as a customer. Photos below show the new plant that was given to me as a replacement by the owner.

We asked for a Canadian themed bouquet of flowers for our friend's Canadian citizen acceptance ceremony and received white flowers with 12 little red buds shown in the attached picture. If you look at our flag, there is very little white in it.

The work the team here does is stunning, no cheesy floral arrangements here! Their prices are reasonable, especially for the extra stunning work they do. Their team even took the time to send me a photo of the bouquet; as a frequent flower sender its very rare that I get to see the actual product delivered. I very much appreciated that special touch. I will for sure be using Passionate Blooms for my floral needs in the future, they will be a big hit to whoever I send to!