TD Canada Trust Branch and ATM

Yelled at by Mr Sharifi for not knowing the proper entrance......Nice!

This Branch should be audited. Why? Because they don't communicate policies or financial advice properly. Maybe they operate like that to earn a commission without caring if they are harming the customer in the process. Overall, worst customer service I've ever seen. The Manager (Luigi), extremely rude and not very empathetic with the situation on hand. Sad to be treated like that after 10 years of loyalty to TD Bank.

Very bad service, specially giving you financial advice, not professional at all!

Lack of knowledge in the fields they respectively are working, promise to fix fees but yet they keep coming. And alot of sarcasm or being impolite.

Zero Stars - DO NOT BANK HEREWent in one day to talk about a fee I was charged for the 2nd time after a worker at TD said the charge would not happen again. Sat down with a worker not sure his tittle but he would not refund me because the employer who said it wouldn't happen again had left. I asked for a supervisor I wish I remembered his name respectively he was a European young man - admitting to me he could give a refund but wasn't, basically admitting robbery right in front of me. Absolute Garbage bank- Moved over to BMO and they have never been better! Drop these thieves out of your life and move to a bank that cares- as for the kids that work there learn some respect .

They faxed my RESP withdrawal documents to the back office of TD twice instead of emailing them. Waited 15 days then called TD they found the faxes somewhere else. This branch is very outdated and incompetent.

Worst service out of all banks. Policy’s are difficult and unrealistic and they are constantly hiding behind them. Hoops and hurdles is all they know. No consideration for long term customers. We will be moving to say the least.

Always has great experience here , great customer service especially Allan and other members very courteous, helpful staffNot a single issue in last 4 years

Just walked into this TD. Didn't realise it has a separate entrance and exit (most don't). The teller from across the room loudly said that's the exit