Pioneer Family Pools & Spas
155 Reviews
- Friday10 AM–6:30 PM
- Saturday9 AM–5 PM
- Sunday11 AM–4 PM
- Monday10 AM–6:30 PM
- Tuesday10 AM–6:30 PM
- Wednesday10 AM–6:30 PM
- Thursday10 AM–6:30 PM
About the Business
--> Pioneer Family Pools - We Know Pools, Patio and Hot Tubs! We sell, service and repair inground pools, onground pools, aboveground pools, hot tubs, spas and patio furniture. | We Know Pools, Patio and Hot Tubs! We sell, service and repair inground pools, onground pools, aboveground pools, hot tubs, spas and patio furniture.
Contacts
Call Us
+19058369636
17915 Leslie St, Newmarket, ON L3Y 3E3
Hours
- Friday10 AM–6:30 PM
- Saturday9 AM–5 PM
- Sunday11 AM–4 PM
- Monday10 AM–6:30 PM
- Tuesday10 AM–6:30 PM
- Wednesday10 AM–6:30 PM
- Thursday10 AM–6:30 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
Recommended Reviews
Jonathan Calleri
09.10.2023
Pioneer Family Pools & Spas
I would like to thank Chris Currah from Pioneer Pools (Newmarket) for his help and support with the purchase of our Hot Springs - Flair hot tub. We are very pleased with the hot tub and many features. Chris and his staff are very knowledgeable which has made for a great experience. I ran into some challenges initially starting my hot tub due to freezing temperatures which caused the protection mode to kick-in. Chris came out of his way to help me diagnose and resolve the issue. The hot tub has been performing very well and Chris' team has been helpful keeping my water chemistry balanced.
Scott Birke
05.10.2023
Pioneer Family Pools & Spas
So glad we went with a HotSpring Flair from Pioneer Pools. Everything from our initial research and purchase to the home setup has been incredibly smooth. We went with their Freshwater salt system and couldn't be happier with how easy it is to keep the water clean and fresh. We're also glad that we spent a little more on this one than some lower-priced models. The Flair's jets have great power to soothe sore muscles ,and the multi-colour LED lights were frankly a cool feature we didn't know we needed—until we had them. Two months in now and we use it almost every day. Really happy we went with HotSpring. We'd highly recommend.
Farid Makki
01.10.2023
Pioneer Family Pools & Spas
I have had pool closing and opening services with them for the past couple of years. The Worst experience ever. When I complained why all the leaves and dirty water on the cover has mixed with the remaining pool water , they told me most likely your cover has a whole. But my pool cover was ok. They never remove the leaves and dirt on the cover properly and dump them in the pool. They rush things and wanna leave as quickly as possible.DO NOT BOOK FOR ANNUAL POOL SERVICES WITH THIS COMPANY.IT IS A HUGE DISAPPOINTMENT.
Lorne Greenberg
16.09.2023
Pioneer Family Pools & Spas
Chris is AWESOME. Great knowledge on all models. I came in with a list of wants in my tub, after he took a lot of time with me I ended up with something completely different... It is the perfect tub for me and I love it. Also an unexpected surprise was how much it has helped me with respiratory issues. I breath so much better after a nice long soak. If you are looking for a hot tub I highly recommend this location and Chris will surely get you what need. Also shout out to the ladies who test your water. Friendly and fast. Stop thinking about it, life is short go get a hot tub from Chris at Pioneer in Newmarket.
Michael Gillen
15.09.2023
Pioneer Family Pools & Spas
We can't say enough good things about the experience spearheaded by Chris Currah in purchasing our first hot tub: the Hotspring Pulse!! We absolutely love it! Our purchase began in January this year after hearing good things about Pioneer here in Newmarket and about Chris; it made sense to visit, talk and eventually (not long) purchase. The installation finalized last week as we decided to put in a concrete pad and had to wait that long due to weather conditions. From the start Chris was in regular communication with us to ensure everything was on track. He came to measure and verify a tight but acceptable path down the side of our house to ensure an easy delivery. When that time came, the delivery guys took it all in stride and were very professional. A couple days later, David came to setup the salt system and was in and out within an hour; he is very friendly and knowledgeable. We are very happy with our experience and appreciate all the Chris has done for us on this long journey!
Stephanie Cureatz
03.09.2023
Pioneer Family Pools & Spas
Ordered the Innova Stream Spa at the end of December. Delivery came end of January. Jay & Mark delivered and were very pleasant! They were helpful in explaining the set up and answering our questions.Chris has been very helpful also! We can call or text anytime with questions and he's always there to help! Overall it's been a wonderful experience with the staff! The tub is also great, working well! Had it hard wired and the temperature holds steady at 104. It has even hit 105 on a few occasions!
Darrell Foote
21.08.2023
Pioneer Family Pools & Spas
Great company and great friendly staff! Chris Currah was great to deal with. He answered all my questions via email quickly even on his days off. I was on vacation when the crew came in and set my pool up. Nice surprise when I got back. They plumbed it in the week I got back and it was ready to go. Fantastic!!
Walter Frese
22.07.2023
Pioneer Family Pools & Spas
This has been one of the best experiences we've had in the past 10 years. Very professional and friendly! Amazing customer service. Chris was always ready to give advice and feedback and attend to all our needs regarding our unique setup. Delivery was as promised, even through the pandemic delays. Definitely a pleasure working with all the staff at Pioneer Pools.Great job - we're very excited about our hot tub!
santiago villegas
21.07.2023
Pioneer Family Pools & Spas
We get thw Xs model and Chris was the guy that guides us through all the process of getting or first spa .First of all, the hot tub was to arrive at the end of September and surprisingly it came early. Jay and Mark came to install the spa, they were very knowledgeable and helpful with the process.We had a small problem with the the drain of the hot tub which was resolved within days upon installation. We are very impressed with the size, quality, and comfort the tub provides. It is much more spacious then we had anticipated but really love the size. Managing the chemicals has been a learning curve but we are getting the hang of it with the support of the people at Pioneer. We very much recommend taking the time to read the manual because there is a lot to understand that can make the experience more enjoyable. Very happy with the choice and purchase. Thanks to Pioner For all the guidance and support.